Hospital Care

Patrick Ferry House

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The staff at Patrick Ferry House, regardless of their cultural backgrounds, are totally committed to providing excellent holistic care for all our Residents.

Our facility also offers these services:

Contact Details
Detail
Address47 Condor Place  
SuburbAlbany
City/TownAuckland
Postal Address47 Condor Place, Unsworth Heights Albany
District Health Board AreaWaitemata
Phone09 444 6655
Fax09 444 6658
Mobile 027 500 1412
ManagerGail Bhai (Phone: 09 444 6655)
OwnerKhim Ferry (Phone: 09 447 1551)
Email
Website www.highgrove.co.nz
Updated: 19 Jan 2012

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsUnknown
Updated: 10 Feb 2012

Vacancy Details
DetailStatus
Total number of beds at this level of care69
Long term vacancyYes
Short term vacancyNo
Subsidised short term care vacancyYes
Private short term care vacancyYes
Prospective Residents and Families welcome to visit to view by appointment or between 9am-2pm daily.
Impending vacancyNo
Updated: 10 Feb 2012

Testimonials
Thank you for the good care you have given Mike over the last week. I appreciate the attention you give him which gives me the opportunity to recharge my batteries.

Pat Scott

Thank you all for making my family so welcome, we won’t forget your hospitality and kindness towards us. I am so glad that I picked Patrick Ferry House for Bevan’s last days, he felt safe and secure there.

Carole and all my family.

Thanks for the consideration and dedication you show towards my Dad. His profession was one of ‘caring’ for people less fortunate, so it is nice to know he is now on the receiving end. Keep up the good work.

Megan

A warm thank you for the care and attention you have given to Bert over the last 2 years, it has been very much appreciated.

Bob, John, Barbara and families

Thank you for the wonderful care and consideration of Nelson.

Nelson’s family

It was good to see the happy atmosphere at the party and the staff all joining in. Jet is in good hands.

Jill, Karleen & Selwyn
Updated: 11 Jul 2011

Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes Our Hospital is staffed by at least one Registered Nurse at all times. Our Hospital Manager, manages the Hospital full-time with our 2 Clinical Co-ordinators, looking after our Residents and their needs.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes
Occupational Therapist Negotiable
Activities Co-ordinator Yes
Hairdresser Yes Visists weekly on a Friday.
Podiatrist Yes Visits Monthly
Dietitian Yes
Kaumatua Negotiable
Chaplain/Spiritual Advisor Negotiable
Updated: 18 May 2011

Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Gastronomy/Nasogastric Management Yes
Oxygen Management Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes
Infection Control Yes
Stomal Therapist Yes
Palliative Care Yes
Gerontological Care Yes
Clinical Manager Yes
Updated: 18 May 2011

Features
FeatureStatusDetails
Day Care Yes
Short Term Care e.g. Carer Support, Respite Care Yes
Whanau Room Yes
Rooms (Single) Yes All rooms are single occupancy, with a full ensuite. Residents can organise privately for phone and sky to be installed into their rooms. Electric Hospital beds in each room.
Ensuite Yes All rooms have full ensuite with a shower and toilet.
May Bring Own Furniture Yes Patrick Ferry House encourages our Residents to personalise their rooms as this creates a homely atmosphere.
Alcohol Permitted Yes
Phone Access In Own Room Yes A personal phone can be arranged with Telecom at normal domestic rates.
Residents Committee Yes Monthly Residents Meetings
Newsletter Yes Monthly
Policy for management of challenging behaviour Yes
Lounges/seating areas Yes We have 2 lounges on each floor, residents are welcome to attend other floors lounges also.
Outings Yes Weekly shopping trip to local malls. Monthly Dart Van trips.
Smokers Room No The building is Smoke Free.
Smoking Permitted Yes At specified outside areas.
Sprinklers Yes
Updated: 18 May 2011


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Special Features
Day Care Services - 9.30am - 3.00pm Monday to Friday
Updated: 9 Mar 2010

Interests & Activities

Activity programme
* Art
* Bingo
* Board games
* Bowls
* Cards
* Craft
* Cooking
* Entertainers
* Exercises
* Flower arranging
* Games
* Gardening
* Happy Hour
* Indoor Games
* Jigsaw
* Newspaper reading
* Quizzes
* Shopping
* Sing-a-longs
* Videos

Updated: 18 May 2011

Additional Information
TopicDetails
Details re Meals We encourage residents to come to the dining room and lounges to socialize with others.
Staffing Details Registered Nursing Staff 24 hours pers day.
Associated Complexes Highgrove Village - Apartments on same site.
Updated: 18 May 2011

Languages Spoken
LanguageStatusDetails
Afrikaans Yes
Cantonese Yes
Chinese dialect Yes
English Yes
Filipino Yes
Korean Yes
Tagalog Yes
Thai Yes
Updated: 5 May 2009

Religious Affiliations
Religious AffiliationsStatusDetails
Inter denominational Yes
Updated: 18 May 2011

Distances
LocationDistanceDetails
Public Transport   Bus stop is at entrance.
Shops 1.00 km
Mall 2.00 km Albany Mega Centre Glenfield Mall
Parks 3.00 km
Library 2.00 km
Updated: 27 Mar 2008

Credentials
CredentialStatusDetails
N.Z. Aged Care Association (ex Healthcare Providers N.Z.) Yes
RVA (Retirement Villages Association of New Zealand (Inc)) Yes
ACE ("Aged Care Education" Training programme) Yes
Verification New Zealand Limited (Auditing Agency) Yes
N.Z. Aged Care Association (ex Healthcare Providers N.Z.)
Updated: 5 Jan 2012


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