Nurse Maude Care Home – long term residential and palliative care - Long term hospital and palliative care
At a glance
- Vacancy
- Yes
- Name
- Nurse Maude Care Home – long term residential and palliative care
- Category
- Hospital
- Address
- 25 Mansfield Avenue
Merivale
Christchurch 8014 - Postal Address
- PO Box 36126
Merivale
Christchurch 8146 - Region
- Canterbury
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Natalie Seymour - (03) 375 4145
- Owner
- Nurse Maude
Other services
Photos
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Map
Reviews
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The Nurse Maude Care Home is a fully licensed 75-bed facility, specialising in skilled and complex, long term residential and palliative care.
People can be referred by their doctor, public hospital or other health professionals and all prospective long-term care residents must have their needs, income and assets assessed by Older Persons Health before admission.
Residents can be attended by their own doctor or have the Care Home's doctor look after them. Physiotherapy, activities, volunteer support, hairdressing, podiatry and chaplaincy services are all available.
Admission for palliative care is arranged through the Nurse Maude Hospice Palliative Care Service by referral from a health professional.
Short-term respite care can be provided, dependent on bed occupancy, for up to 28 days under the Respite Care Scheme. This can be extended on assessment and is also available for those who wish to pay privately.
People can be referred by their doctor, public hospital or other health professionals and all prospective long-term care residents must have their needs, income and assets assessed by Older Persons Health before admission.
Residents can be attended by their own doctor or have the Care Home's doctor look after them. Physiotherapy, activities, volunteer support, hairdressing, podiatry and chaplaincy services are all available.
Admission for palliative care is arranged through the Nurse Maude Hospice Palliative Care Service by referral from a health professional.
Short-term respite care can be provided, dependent on bed occupancy, for up to 28 days under the Respite Care Scheme. This can be extended on assessment and is also available for those who wish to pay privately.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 12 May 2022 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 75 |
| Vacancy | Yes |
| We offer attractive, large rooms with private ensuites. Our facility is conveniently located within easy walking distance of the Merivale shops. | |
| Impending vacancy | Yes |
| Short stay considered | Yes |
| Premium Accommodation Charges | Yes from $35.00/day up to $35.00/day as at 27 Mar 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
| Updated: 16 Apr 2024 | |
Testimonials
| "Thankyou for the very professional care, the small kindnesses, the smiles in passing, the personal touch, the humour, the patient explanations and for taking some of the weight off my shoulders - husband of resident. "She felt safe and secure with you and this contributed to her sense of contentment and acceptance in her final days" - daughter of resident. "Many thanks doesn't seem enough for all the special kind and caring people at Nurse Maude Hospital" - son of resident. |
| Updated: 12 May 2022 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | 24 hour Registered Nurse coverage on site. | |
| Nurse Practitioner | Negotiable | Available within Nurse Maude. | |
| Enrolled Nurse | Yes | 24 hours Enrolled Nurse coverage working alongside the Registered Nurse | |
| Healthcare Assistants/Caregivers | Yes | Experienced caregivers - Many have completed their level 2 and 3 NZQA | |
| Physiotherapist | 12 | Yes | Assesses all new patients. Available for consultation with families on request. |
| Occupational Therapist | Negotiable | Therapy professionals used on a case by case basis. | |
| Social Worker (on site) | Yes | Social Worker avaiable for palliative care patients. | |
| Activities Co-ordinator | 32 | Yes | Sets and runs the activity programme with assistance from approved Volunteers. |
| Hairdresser | 12 | Yes | Visit twice weekly Wednesday and Thursday with very reasonable prices. |
| Podiatrist | Yes | Registered podiatrist visits every 2 weeks. | |
| Dietitian | Yes | Nurse Maude has a Community dietitian. Also access to Speech Language Therapists as required. | |
| Accredited Visitors | Yes | Approved volunteers visit each day during the week. | |
| Kaumatua | Yes | We have both kaumatua and a kaiawhina available within Nurse Maude. | |
| Chaplain/Spiritual Advisor | Yes | Inter-denominational weekly church service plus a monthly communion service. Will also visit residents on a 1 to 1 basis. Volunteer pastoral care workers also available. Regular visits from Catholic Priests. Other specific denominations as required. | |
| Other Personnel | Yes | Family support counsellor available if required for palliative patients. | |
| Updated: 29 Aug 2023 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | Oxygen available via concentrators. Cylinders available for use when attending outpatient appointments. |
| Gastronomy/Nasogastric Management | Yes | Access to the Nurse Maude Community Dietitian for advice. |
| Bariatric (Care of the very overweight) | Yes | |
| Palliative Care (Contracted) | Yes | We have a Supportcare contract with the DHB to provide end of life care. |
| End of Life/Palliative Care | Yes | Palliative Care Clinical Nurse Specialist who is available for advice and support. |
| IV Antibiotic Capability | Yes | We work closely with the Nurse Maude Infusion Clinic |
| Dialysis | Yes | We are able to provide support to both CAPD and Haemodialysis patients |
| Wound Care | Yes | Nurse Maude wound care nurses visit as required. |
| Diabetic Care | Yes | Nurse Maude diabetes nurses available as required |
| Continence Advice | Yes | Nurse Maude continence nurses available as required |
| Stomal Therapy | Yes | Nurse Maude stomal therapy nurses available as required |
| Stroke Rehabilitation | Yes | Strong links with the Community Stroke team which provides post-stroke follow up. No formative rehabilitation services available. |
| Tracheotomy Care | Yes | Nurses are trained to care for people with tracheotomies. |
| Spinal Injuries Care | Yes | |
| Infection Control | Yes | Nurse Maude has a designated Infection Control Nurse who supports the Nurse Maude Hospital |
| Community Health | Yes | Close contact is kept with the Nurse Maude community services |
| Clinical Management | Yes | Clinical Manager who has completed post-graduate studies and has extensive nursing experience in care of the older adult. |
| Updated: 12 May 2022 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Respite care is available pending bed availability. Respite care can be either funded or privately paid |
| Carer Support | Yes | Carer support respite available pending bed availability. |
| High Care Needs | Yes | |
| Subsidised | Yes | There are a number of rooms that do not incur any additional charges pending availability . |
| Private Paying | Yes | Please enquire |
| Booking can be made in advance | Yes | Pending bed availability |
| Updated: 12 May 2022 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | In consultation with the Service Manager |
| Single Rooms | Yes | 75 rooms ensuited |
| Rooms suitable for a couple | Yes | |
| Ensuite | Yes | Generous size with non slip floor and full wet area. |
| Alcohol Permitted | Yes | Facility provided happy hour once weekly and residents are able to have small amounts of alcohol in their rooms |
| Pets In Residence | Yes | Pet friendly. All pets must be under control at all times. Visiting pet therapy services available. |
| Negotiate To Bring Own Pet | Yes | In negotiation with the Service Manager |
| Phone Access In Own Room | Yes | All rooms have their own phone for local calls. Toll bar can be lifted on enquiry |
| Wifi | Yes | All rooms have WIFI available |
| Resident can adjust heating in own room | No | Rooms are kept at an ambient temperature centrally controlled |
| Cater for under 65 yrs with Disability | Yes | We have a contract with the CDHB to provide care under the Severe Medical Illness funding stream. |
| Lounges/seating areas | Yes | We have a number of small quiet lounges on each floor |
| Gay / LGBT IQ Friendly | Yes | A number of staff have completed the "Silver Rainbow" education course |
| Primary Health Funded Short Term Care | Yes | |
| Provide End of Life/Palliative Care | Yes | We work closely with the Nurse Maude Palliative Care Service and have a Clinical Nurse Specialist who provides support and education to families, residents and staff as required |
| Palliative Care Contract | Yes | DHB Supportcare contract |
| Outings | Yes | As part of the Te Ora activity program |
| Whānau Room | Yes | With tea and coffee making facilities, tv and games and 2 double sofa beds. |
| Māori Kaupapa | Yes | Nurse Maude Kaiawhina & Kaumata available on request and for special functions |
| Residents Committee | Yes | Residents meeting monthly |
| Family Committee | Yes | Quarterly whanau meetings are held over wine and nibbles. |
| Newsletter | Yes | Quarterly newsletter produced for residents and posted to whanau. |
| Policy for management of challenging behaviour | Yes | Annual education planner with monthly education sessions provided for staff |
| Confused Residents | Yes | |
| Rural Setting | No | Internal courtyard view and view overlooking the Merivale Stream |
| Smokers Room | Yes | Smokers hut provided for residents only within a short distance from the front door |
| Smoking Permitted | Yes | Outside in the designated smokers hut |
| Semi-Secure | Yes | All doors locked between 6pm - 6am. Access after hours via intercom at front door. |
| Updated: 12 May 2022 | ||
Special Features
| Our Hospital in the heart of Merivale offers the best care available, in large private rooms, with private ensuites. The caliber of caring professional staff is second to none. Our Hospital Doctors ensures residents receive appropriate medical and nursing care. They visit the hospital 3 times per week and are available after hours as required. Our on-site Allied Health team includes a Physiotherapist and 2 Activities Co-ordinator. Our staffing levels are high and we are fortunate in being able to offer full expert care from Nurse Maude specialist staff including Wound Care, Continence, IV, Stomal and Palliative Care Specialists, Dietician and other key health professionals. Our central location is great for visiting families, and the close proximity to Merivale Mall makes it easy for family to take Mum or Dad for coffee or a look around the shops. Wheelchairs are available for this. We have our own internal Café serving Barista coffee and teas with a variety of cabinet foods. The Café is open Monday to Friday 08.30-1.00pm. We care for your loved one as we would wish to be cared for. |
| Updated: 18 May 2022 |
Interests & Activities
|
Activity programme is robust with a large variety of activities being provided daily ie bowls, bingo, housie, arts and craft, baking We have a BBQ located in the courtyard for those long hot summer days and nights Library services are available providing big print books, as well as having some additional books already within the facility. Weekly entertainers providing a variety of music, dance and other forms of entertainment. Daily exercise group held in the facility by the Physiotherapy assistant Weekly happy hour with live music Pastoral and spiritual care available as required or on request |
| Updated: 12 May 2022 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | All of the rooms in our facility are equipped with state of the art care technology to improve resident safety and comfort including a private ensuite; in room wifi; in ceiling hoists; and highly specialised hospital beds. A small premium of $35 per day is charged in some rooms. Fees do not include:- Specialist Services, Dental, Hearing Aids, Hairdresser,Dry Cleaning,Podiatry, and non-subsidised pharmaceuticals | |
| Staffing qualifications and details | Registered Nurses on duty 24 hours, 7 days. Enrolled Nurses and Hospital Aides make up the workforce. Clinical Nurse Manager on-site five days a week (and on call at weekends), and a Palliative Care Clinical Nurse Specialist visits weekly and as requested. | |
| Details about meals | Catered for by Nurse Maude's kitchen. Top quality meals with menus approved by Dietitian. Being a small facility, we strive to cater for individual needs. Home made morning and afternoon teas with a selection of sandwiches, muffins and cakes/slices.Hot cheese rolls are a speciality! | |
| Associated Complexes | Ready access to all Nurse Maude Services. | |
| Updated: 18 May 2022 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| Bengali | Yes | |
| Cantonese | Yes | |
| Chinese | Yes | |
| Danish | Yes | |
| Dutch | Yes | |
| English | Yes | |
| Filipino | Yes | |
| German | Yes | |
| Hindi | Yes | |
| Interpreter | Yes | Available on request |
| Japanese | Yes | |
| Kannada | Yes | |
| Korean | Yes | |
| Malayalam | Yes | |
| Mandarin | Yes | |
| Māori - Te Reo | Yes | Via the nurse Maude Kaiawhina |
| Nepali | Yes | |
| Somali | Yes | |
| Tamil | Yes | |
| Welsh | Yes | |
| Updated: 18 May 2022 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Christian | Yes | |
| Denominations/Faiths represented | Yes | |
| Inter denominational | Yes | A weekly church service is held |
| Methodist | Yes | |
| Non denominational | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| (Other comments) | Yes | Spiritual care support is provided as required or requested |
| Updated: 11 Sep 2019 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.10 Km | Buses located on Papanui road Taxis available on Mansfield ave or by phoning and requesting door to door pickup |
| Shops | 0.10 Km | Shops located on Papanui road |
| Mall | 0.10 Km | Merivale Mall located within a short walking distance |
| Parks | 1.00 Km | Rugby Park. |
| Library | Provided to the facility | |
| Updated: 12 May 2022 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Approved provider of Professional Development and Recognition Programme | Yes | |
| National Certificate in Diversional Therapy | Yes | Our Activities Co-ordinator is currently training towards this. |
| Aged Care Association New Zealand (ACA) | Yes | |
| Other details | Yes | Nurse Maude Hospital is accredited to Equip 4 standards. |
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| Updated: 12 May 2022 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.