Hospital Care

Kauri Coast Rest Home and Hospital, Dargaville - Kauri Coast Hospital ( Dargaville )

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Kauri Coast Rest and Hospital is a special place. It's modern, comfortable, sunny and homely with a strong family spirit. You'll be well cared for and soon feel right at home.

Kauri Coast Rest and Hospital is located at the edge of town with rural views but still only five minutes from Dargaville's services and shops. There's a dairy / cafe just a minutes' walk up the road. Daily bus services to Auckland and Whangarei make it easier for family and friends to visit.

Kauri Coast is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care.

As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers.

For more information, please visit the Bupa link below.

Our facility also offers these services:

Contact Details
Detail
Address102 Hokianga Road   View Map
DistrictNorth
City/TownDargaville
District Health Board AreaNorthland
Phone(09) 439 6367
Fax(09) 439 6393
ManagerDarryl Rhodes (Phone: 09 439 6367)
OwnerBupa Care Services (Phone: 0800 60 80 99)
Email
Website http://www.bupa.co.nz/Rest-Homes-and-Hos...
Updated: 27 Mar 2012

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsUnknown
Updated: 28 Oct 2011

Vacancy Details
DetailStatus
Total number of beds at this level of care26
Long term vacancyYes
Short term vacancyYes
Impending vacancyYes
Updated: 18 May 2012

Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have Registered Nurses on 24 hrs a day 7 days a week shifts and Enrolled Nurses as well on most shifts. The manager is a registered nurse with 28 years experience.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes Our care givers are encouraged to undertake the nationally recognised NZQA certificate in care giving.
Physiotherapist Yes We contract a local physiotherapist and have DHB physiotherapy input as required..
Occupational Therapist No We have visits from the Dargaville hospital when required. Bupa employs an occupational therapist to support and advise the facilities.
Own Social Worker No There are two Social Workers attached to the Dargaville Hospital who can be contacted at your request.
Diversional Therapist Negotiable We have access to the BUPA OccupationalTherapist
Activities Co-ordinator Yes We have a full time activities coordinator who is always seeking to expand and improve the activities
Hairdresser Yes Our hairdresser comes every week on a Monday.
Podiatrist Yes A podiatrist visits as needed, performing any special work that is required. We have an experienced foot care person who comes on a regular basis
Dietitian Yes All meals are reviewed by a Dietitian every 12 months and there is ongoing work by the company on the menus. The head cook on site is very responsive to individual needs and preferences.
Accredited Visitors Yes We have two Gps that visit each week. They are in contact with the Northland Health Geriatrician as required.
Kaumatua No Tikanga Maori is important to us. We have a growing relationship with local kaumatua, kuia.
Chaplain/Spiritual Advisor Yes We don't have our own, but we have regular visits from many of the local Ministers and their representatives from the churches. We welcome input from the religiious community.
Other Personnel Negotiable
Updated: 24 Feb 2011

Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Gastronomy/Nasogastric Management Yes
Oxygen Management Yes
Surgical Followup Yes Provided at the Dargaville Hospital, about 5 minutes away.
Wound Care Yes Our Registered Nurses have ongoing training in wound management.
Diabetic Care Yes Many residents are diabetic. We also have a Podiatrist who visits monthly.
Continence Advisor Yes Global Medic offer us ongoing training in incontinence products.
Infection Control No A registered nurse oversees infection control having prior experience. We have a very good relationship with the district health board infection control nurse who advises and the company has sound infection control policies and guide lines
Stomal Therapist No We have ready access to local stomal nurse specialist advise
Specialist Palliative Care Yes We have sound knowledge of palliative care principles and ready access to excellent support from hospice and district nurses. Comfort, dignity and choice are paramount. Whanau are welcome to stay in the final stages of the dieing process.
Palliative Care Yes We provide Palliative Care for those who do not wish to go to Dargaville Hospital.
Psychiatric Care Yes We have Specialists available from Northland Health who can provide services as needed.
Stroke Rehabilitation Yes Affiliated with Northland Health.
Tracheotomy Care No While not on site, a Specialist is available and accessable.
Dialysis No While not on site, a Specialist is available and accessable. We are confident with CAPD and managing hemodialysis resident needs
Spinal Injuries No While not on site, a Specialist is available and accessable.
Primary Rural Health Care No While not on site, a Specialist is available and accessable.
Specialised Dementia Care No While not on site, a Specialist is available and accessable.
Gerontological Care No While not on site, a Specialist is available and accessable.
Urology No While not on site, a Specialist is available and accessable.
Community Health No While not on site, a Specialist is available and accessable.
Clinical Manager Yes Our Clinical Manager is supported by Unit Coordinators for both the Hospital wing and Rest Home wing.
Other Nursing Specialities No Registered Nurse on site 24h a day, 7 days a week.
Psychologist No While not on site, a Specialist is available and accessable.
Psychiatrist No While not on site, a Specialist is available and accessable.
Updated: 17 Apr 2012

Features
FeatureStatusDetails
Under 65 yrs with Disability Yes We have a contract with the Ministry for Younger Persons.
Day Care Yes We run a very good day care programme.
Short Term Care e.g. Carer Support, Respite Care Yes We are happy to provide care for as long as it is required by you or your family. Subject to bed availability We have provided short-term care for many patients in the post-surgery period.
Carer Support/Respite Care Booking Facility Yes We are Care Support/Respite Facility. Scheduled and Casual subject to bed availability.
Primary Health Funded Short Term Care Yes
Whanau Room Yes We have a whanau lounge where you can have privacy and enjoy our tea and coffee making facilities. We don't have a sleep-over as such, although we will accommodate families that wish to stay with their loved ones when they are very sick.
Rooms (Single) Yes All of our rooms are single, although we would be happy to accommodate a husband and wife in a room with an ensuite attached - negotiable and subject to availability.
Rooms (Shared) No We have no shared rooms, but would be willing to provide a shared room for a husband and wife - negotiable and subject to availability
Ensuite Yes Two of our hospital rooms have ensuites attached for privacy. These are often taken up when available by existing residents.
May Bring Own Furniture Yes Yes, you may bring any items of furniture that will make your stay more comfortable.
Alcohol Permitted Yes Many of our residents have port or wine with their meals.
Pets In Residence Yes We have one cheeky cat.
Negotiate To Bring Own Pet Yes Yes we are happy to talk to you about this.
Phone Access In Own Room Yes Yes, you may have your own phone connected in your room if you wish. We are happy to make arrangements for you. If there is no phone line into the room the cost of installing it is the residents.
Resident can adjust heating in own room No We have under-floor heating that is adjusted by our maintenance person.
Maori Kaupapa Yes We are currently firming relationships with local kaumatua and kuia, looking to introduce regular powhiri for new staff and residents and seeking someone to start weekly waiata sessions for staff and residents.
Residents Committee Yes We have resident meetings every 2 months.
Family Committee No Family forums in place on a regular basis. Currently being reviewed via whanau questionaires. Seeking to improve uptake of this opportunity.
Newsletter Yes Monthly resident news letter which also goes out to any family who request it. Email option encouraged.
Policy for management of challenging behaviour Yes We are a Licensed hospital - so we are governed by the Ministry of Health and we have a Policy on every aspect of care.
Confused Residents Yes We have in-service training on 'the confused elderly', and very loving and patient staff.
Lounges/seating areas Yes There is an area in the courtyard situated inside the building, or out the front of the building to sit and have some privacy. Shaded courtyard areas with great gardens.
Outings Yes We have regular outings and planned trips. Our CMA and RSA trips are very popular.
Smokers Room Yes We do not have a smokers room but do have a speciific area for smokers which is sheltered and has a heater for winter
Smoking Permitted Yes Yes, in the smokers' area..
Sprinklers Yes Our building is fitted with an alarm and sprinkler system. We are automatically connected to the Fire Brigade should we ever need their assistance.
Updated: 5 Jan 2010

Special Features
We are proud to be the only Level 5 Hospital facility in the wider Dargaville area. This means we are fully qualified to care for all residents, regardless of their level of need. Families can rest assured that once their loved one is settled at Kauri Coast rest home, no more unsettling movements will be required. Residents can lay down their roots at Kauri Coast Rest Home and Hospital, because we are equipped to provide care at every stage of the ageing journey.

Our provision of care is continuous - Registered Nurses are rostered on almost all shifts, and Enrolled Nurses provide cover on the few occasions when our RN's are not available. Our manager is a registered nurse of considerable experience, and we can get in contact with them 24 hours a day.

*****

Kauri Coast Rest Home and Hospital is owned by Bupa Care Services - specialists in aged care.

We provide New Zealanders with:

• Personal Medical Alarms
• Retirement village living
• Rest home care
• Hospital care
• Day care for the elderly
• Special Dementia Care
• Dementia care
• Respite care

The team at Bupa Care Services is passionate about helping older New Zealanders to get the most out of life. Our strong caring ethics, dedication and respect are valued by people at some of the most vulnerable times in their lives – so trust is intrinsic to the way we work.
Updated: 21 Dec 2009

Interests & Activities

We provide an activity programme which is put together by our full-time Activities Coordinator. We have a board where the activities for the week ahead are displayed. These include Bingo, Music, Board games, Aerobics, Entertainers, Happy hour on a Sunday, Jigsaws, Minibus, Music, Newspaper reading, Quizzes, Religious services, RSA visits, Sing-a-longs, Videos, bowls and a monthly tournament with another rest home. An activities needs assessment is completeec with each resident and activirties individualised to their needs as much as possible.

Updated: 13 Jul 2010

Additional Information
TopicDetails
Details re Meals We have a qualified chef on staff who manages all meals. Meals are prepared according to a 6-weekly roster which is reviewed every 3 months. We also have a different menu for the Summer and Winter seasons.
Staffing Details Our staff are friendly and very committed, and some have been with us since we opened our doors many years ago! We have registered nurses on most shifts, and on those shifts that an RN is unavailable, cover is provided by an Enrolled Nurse. Our staff ratio is determined by the company and is above the industry average. It is reviewed frequently according to resident numbers.
Associated Complexes Bupa do not have shareholders, so all profits are put back into the business, improving facilities and services for you and your loved ones!
Fees Details/Fees Do Not Include Podiatry, Hairdressing, non subsidised medications, some medical visits, eg minor surgery and personal items are not included.
Updated: 25 Feb 2010

Languages Spoken
LanguageStatusDetails
Cook Island Yes
English Yes
Filipino Yes
Hindi Yes
Maori - Te Reo Yes
Zulu Yes
Updated: 5 Jan 2010

Religious Affiliations
Religious AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Christianity Yes
Inter denominational Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes There is a Catholic Church just across the road.
Salvation Army Yes
Seventh Day Adventist Yes
(Other comments) Yes We are happy to have any religious affiliations visit us.
Updated: 11 Nov 2009

Distances
LocationDistanceDetails
Public Transport 2.00 km Dargaville has a bus to Auckland each day.
Shops 2.00 km Dargaville has many shops including The Warehouse. A shopping outing is organised each week.
Mall   The Whangarei mall is about 45 minutes drive away.
Parks 1.50 km There is a small park and play area next to the RSA.
Library 1.00 km Our library is situated in the town hall. The Librarian visits each fortnight with a range of books.
Updated: 9 Jul 2009

Credentials
CredentialStatusDetails
Audit Report Available. Yes We had our most recent accreditation survey in March 2010. It was a very good out come with a 3 year certification and 2 Continuous Quality Improvement acknowledgements
CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) Yes Many of our staff have completed the Career Force programme and all new staff are encouraged to do the programme after 6 months. The career force programme is a nationally recognised NZQA approved programme of care giver training.
Bureau Veritas Quality International (Auditing Agency) Yes
Updated: 18 Oct 2011


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