Hospital Care
Holmdene Home & Hospital (Presbyterian Support Otago)
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HOLMDENE JOINS NATIONAL ELITE
Holmdene Home & Hospital in Balclutha is in New Zealand’s top 3% of aged care providers in terms of giving the very best of care for residents. One of seven Presbyterian Support Otago (PSO) homes, Holmdene recently received four-year Ministry of Health Certification following a comprehensive independent audit late last year ( 2011. The audit included reviews of policies and procedures, observation of how services were provided to residents, surveys of and meetings with residents and families, plus interviews with rest home management. The Chief Executive of PSO, Gillian Bremner, said it was a well-deserved outcome for all the hard work going the ‘extra miles’ for residents and families. “We know our staff are doing a great job but having that belief endorsed officially by independent auditors is extremely satisfying,” Mrs Bremner said. “Just 21 out of out of 700 homes have this top recognition, and we have five of them—Elmslie House, Ross Home, Ranui, Taieri Court and now Holmdene; a remarkable 24%. “Residents and relatives can be confident that the care at these top five homes is of the highest standard,” she added. “It certainly is a big congratulations to all staff.” Holmdene Manager Steph Leith said she was “absolutely delighted” with the outcome of the independent audit. “Everyone here worked really hard to achieve that result and I’d like to thank them for putting into practice our ‘valuing lives’ philosophy, which helped achieve that four-year certification,” she said. “I was particularly thrilled the auditing team reported that there were no improvements required.” Holmdene’s audit report said residents and relatives confirmed that the quality of care to the people who lived at the home was very high, and was due to the emphasis around the valuing lives work. PSO’s Valuing the Lives of Older People philosophy recognises that with the right support and services, ageing can be a positive experience resulting in a sense of contribution and satisfaction with everyday life. Holmdene, home to 35 people with 13 in the rest home and 22 receiving hospital-level care, has been an integral part of Balclutha town for 47 years. Permanent and casual staff total 56. PSO, is the fourth largest employer and a major provider of health and social services in Otago. The full audit report is available on www.health.govt.nz under ‘Rest home certification and audits’. Like all our facilities, Holmdene people of all backgrounds and cultures. Holmdene is a integral part of the Balclutha community. Situated right in town, it is renown for its quality care, dedicated staff and wonderful food. Offering a wide range of services, Holmdene rest home and hospital rooms are always in demand, and has a long, proud tradition of providing quality services. The staff does all it can to help residents and families experience a good transition to living at Holmdene, and welcomes family input into creating the right ‘personal feel’ for their loved one. Holmdene also offers: Rest Home care Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 15-17 Elizabeth Street |
| City/Town | Balclutha |
| District Health Board Area | Southern (Otago) |
| Phone | (03) 418 1468 |
| Fax | (03) 418 2467 |
| Manager | Stephenie Leith (Phone: (03) 418 1468) |
| Owner | Presbyterian Support Otago (Phone: (03) 477 7115) |
| Website | www.psotago.org.nz |
| Updated: 8 May 2012 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Unknown |
| Updated: 20 Feb 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 17 |
| Long term vacancy | No |
| Short term vacancy | No |
| Impending vacancy | No |
| Updated: 22 May 2012 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | ||
| Physiotherapist | 0.00 | Yes | |
| Activities Co-ordinator | Yes | ||
| Hairdresser | Yes | ||
| Podiatrist | Yes | ||
| Updated: 30 Jul 2010 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Gastronomy/Nasogastric Management | Yes | |
| IV Antibiotic Capability | Yes | |
| Oxygen Management | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advisor | Yes | |
| Infection Control | Yes | |
| Specialist Palliative Care | Yes | Presbyterian Support Otago is moving towards the implementation of the Liverpool Care Pathway of palliative care, which is recognised as clinical best-practise in terms of end of life care. |
| Palliative Care | Yes | |
| Gerontological Care | Yes | |
| Clinical Manager | No | Unit Nurse Manager |
| Updated: 30 Jul 2010 | ||
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | |
| Primary Health Funded Short Term Care | Yes | |
| Palliative Care Contract | Yes | |
| Rooms (Single) | Yes | |
| Rooms (Suit Couple) | Yes | Separate rooms with shared ensuite |
| May Bring Own Furniture | Yes | |
| Alcohol Permitted | Yes | |
| Pets In Residence | Yes | |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | |
| Resident can adjust heating in own room | Yes | |
| Residents Committee | Yes | |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Lounges/seating areas | Yes | |
| Outings | Yes | |
| Smoking Permitted | Yes | Outdoors |
| Semi-Secure | Yes | Locked at night |
| Sprinklers | Yes | |
| Audit report available | Yes | Please take the time to look at our audit report on the Ministry of Health website. We are proud of our resport which is undertaken by an independant third-party review authority. http://cert.moh.govt.nz/certification/review.nsf |
| Updated: 30 Jul 2010 | ||
| Holmdene is an integral part of the Balclutha community and a highly sought-after home for older people seeking residential care.
The exceedingly high standard of meals is always commented on by residents and visitors alike, as is the high standard of care provided by a stable, dedicated staff. All Presbyterian Support Otago residences have a policy of valuing the lives of older people, and this is reflected in the many services and facilities offered. Staffing levels in our hospitals are at the higher end for the sector, and a large percentage of caregivers have formal industry qualifications. A high level of physiotherapy input is also put in place, with a focus on maintaining or improving current mobility. Holmdene is purpose-built and maintained to a high level, and residents have plenty of room in which to enjoy the wide range of activities continually available to them. Community Meals on Wheels are provided from Holmdene which is linked physically to the Clutha Health First hospital. |
| Updated: 30 Jul 2010 |
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Maintaining regular sporting and community activity our individual residents had before moving to Holmdene, is encouraged. We believe residents should maintain the connection they had with their family, friends and community, and will do all we can to ensure those connections are kept.
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| Updated: 30 Jul 2010 |
| Topic | Details | |
|---|---|---|
| Details re Meals | Details re Meals All reasonable steps are taken to ensure residents have their food preferences respected. A dietician oversees the nutritional value of every meal and our highly experienced cooks create attractive meals from in-house commercial kitchens. | |
| Staffing Details | Details re Meals All reasonable steps are taken to ensure residents have their food preferences respected. A dietician oversees the nutritional value of every meal and our highly experienced cooks create attractive meals from in-house commercial kitchens. | |
| Associated Complexes | Elmslie House Home & Hospital, Ranui Home & Hospital, Iona Home & Hospital, Ross Home & Hospital, St Andrews Home & Hospital, Taieri Court Rest Home,Wanaka Retirement Village and Enliven Otago (Presbyterian Support) - Help for Those at Home | |
| Fees Details/Fees Do Not Include | Details are discussed at initial meetings | |
| Updated: 5 Aug 2010 | ||
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Other Information | Yes | English is spoken at all Presbyterian Support homes and hospitals. In some cases staff are able to converse in other languages. |
| Updated: 22 Jul 2010 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| (Other comments) | Yes | All religious affiliations are respected. Some services are held in-house, at other times participation in community church services is encouraged. |
| Updated: 30 Jul 2010 | ||
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.00 km | Holmdene is sited right in Balclutha township |
| Shops | 0.00 km | Short, flat walk to neighbouring shopping precinct |
| Mall | 0.00 km | Collected and delivered in-house |
| Parks | 0.00 km | Nearby |
| Library | Nearby | |
| Updated: 30 Jul 2010 | ||
| Credential | Status | Details |
|---|---|---|
| Audit Report Available. | Yes | http://cert.moh.govt.nz/certification/review.nsf |
| New Zealand Home Health Association | Yes | |
| National Certificate in Diversional Therapy | Yes | |
| National Certificate in Community Support Services (Core Competencies) | Yes | |
| New Zealand Council of Christian Social Services (NZCCSS) | Yes | |
| CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) | Yes | |
| Home and Community Support Sector Standards (Standards NZ) | Yes | |
| Health and Disability Auditing New Zealand Limited (Auditing Agency) | Yes | |
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| Updated: 22 Jul 2010 | ||