Hospital Care

Contact Details

Detail
Address	61- 63 Allendale Rd   View Map
Suburb	Mt Albert
City/Town	Auckland
Postal Address	As above
District Health Board Area	Auckland
Phone	(09) 815 2740
Fax	(09) 8152741
Mobile
Manager	Pamela Joll (Phone: (09) 815 2740 ext 702)
Owner	Oceania Group
Email
Website	http://www.oceanialiving.co.nz
Updated: 10 Jun 2011

Service/Facility Details

Detail	Status
Contract with DHB	Yes
Certification	Yes
Additional Room Costs	Unknown
Updated: 23 Feb 2012

Vacancy Details

Detail	Status
Total number of beds at this level of care	46
Long term vacancy	Yes
Short term vacancy	Yes
Impending vacancy	Yes
Updated: 23 May 2012

Personnel

Type	Hours Per Week	Status	Details
Nurse Practitioner		No	The clinical manager, who is an experienced registered nurse, has an oversight over all the clinical aspects in the facility.
Registered Nurse		Yes	At least one registered nurse is on duty 24/7 to provide nursing care for residents in our private hospital. She is available to the boarders only in case of an emergency
Physiotherapist		Yes	A fully qualified physiotherapist works at Everil Orr Village for at least 3 hours per week. An physiotherapist assistant is working four days per week under the supervision of the physiotherapist.
Occupational Therapist		Negotiable	The hospital could access the services of an occupational therapist for a resident if and when the need arises. This service is provided at the individual resident's own expense.
Own Social Worker		Yes	We have an experienced social worker, who works on site twice weekly to assist residents with any problems or concerns. She is involved with independent satisfaction surveys and supports residents in various areas of their life.
Diversional Therapist		Yes	A recreational therapist works forty hours per week. She works in close relationship with our volunteers to enhance our activity programs. The activity programs are developed to address all the domains in a person's life.
Activities Co-ordinator		Yes	An activities coordinator works 20 hours per week. He works alongside with the Diversional therapist. He also takes residents on weekly or twice weekly bustrips with Everil Orr Village transit van.
Hairdresser		Yes	A hairdresser provides services in a fully equiped salon on site fat least once a week. She often comes more often to the facility depending on the needs of our residents. This service is provided at the resident's own expense.
Podiatrist		Yes	A podiatrist visits our resthome six weekly or as requested by either staff or doctors. Residents are also able to make appointments directly. Charges vary according to the individual resident's circumstances.
Dietitian		Yes	A dietitian provides assistance for individual residents as required in conjunction with our Kitchen Manager. She reviews biannual all menus, food variety and conducts an annual audit on food and kitchen quality.
Kaumatua		No	We do however have an established relationship with the Manurewa Marae and consult with cultural advisors particularly in regard to the Maori and Pacific Island cultures.
Chaplain/Spiritual Advisor		Yes	A chaplain, who is based on site, visits our residents regularly and welcomes interaction with residents of all religious backgrounds. She is particularly skilled in providing guidance in relation to end of life care and conducts services in the chapel.
Other Personnel		Yes	We have a number of volunteers who are involved in a range of activities in the facility. We warmly welcome anyone interested in volunteering to contact us.
Updated: 23 Aug 2010

Specialities or Areas of Expertise

Specialities or Areas of Expertise	Status	Details
Gastronomy/Nasogastric Management	Yes	Specialists are available on a consultancy basis as needed. Our staff are trained and experienced in providing gastronomy and nasogastric care.
IV Antibiotic Capability	Yes	Could be negotiated.
Oxygen Management	Yes
Surgical Followup	Yes	Contract with the District Health Board to provide services under the Non-Weight-Bearing program. This is for any person who is referred under the non-weight bearing program to our private hospital, who sustained a fracture and requires support and care.
Wound Care	No	Available on a consultancy basis as needed. Staff are experienced and skilled in this area.
Diabetic Care	No	Available on a consultancy basis as needed.Staff are experienced and skilled in this area.
Continence Advisor	No	Available on a consultancy basis as needed.Staff are experienced and skilled in this area.
Infection Control	No	Available on a consultancy basis as needed.Staff are experienced and skilled in this area. A Registered Nurse at Everil Orr Village is the Infection Control Officer.
Stomal Therapist	No	Specialist is available on a consultancy basis as needed. Our Registered Nurses are trained and experienced to provide stoma care.
Specialist Palliative Care	Yes	We work closely with the palliative service. The registered nurses and some of the other staff have received in-service training on palliative care. We often have residents who are on palliative care.
Palliative Care	Yes	The registered nurses and some of the other staff have received in-service training on palliative care. Our registered nurses are trained and experienced in AD syringe drivers for effective pain management.
Psychiatric Care	Yes	We work in conjunction with the different community mental health teams or Older Peoples Health Services. We are able to provide respite services for clients who do not requiry acute services.
Stroke Rehabilitation	No	Available on a consultancy basis as needed.
Tracheotomy Care	No	Available on a consultancy basis as needed.
Dialysis	Yes	We have trained staff who are familiar and confident with peritoneal dialysis. We work in close relationship with the dialysis unit in the hospital during the periods that we have residents who require peritoneal dialysis.
Gerontological Care	Yes
Urology	No	Available on a consultancy basis as needed.
Clinical Manager	Yes	Full time clinical manager, who is an experienced registered nurse. She oversees all the clinical aspects in the facility and works closely with the facility manager.
Psychiatrist	Yes	Referral to local community mental health team and/or Older Peoples Health.
Updated: 16 Nov 2010

Features

Feature	Status	Details
Under 65 yrs with Disability	Yes	We have a contract for YPD. A number of residents are residing here, under the named contract.
Day Care	Yes	Could be negotiated.
Short Term Care e.g. Carer Support, Respite Care	Yes	We offer private short term care, carer support, respite care. We also have a contract with ACC to provide services to individuals who are refered from ACC for rehabilitation.
Carer Support/Respite Care Booking Facility	Yes	.
Palliative Care Contract	Yes	The registered nurses and some of the staff have received inservice training regarding palliative care.
Whanau Room	Yes	The Whanua room is available with comfortable chairs, microwave, tea and coffee. This room is available 24/7.
Rooms (Single)	Yes
Rooms (Suit Couple)	Yes
Ensuite	Yes	Number of rooms have en-suites.
May Bring Own Furniture	Yes
Pets In Residence	Yes	We currently have two resident cats as well as two budgies.
Phone Access In Own Room	Yes	Resident or family need to arrange it and carry the installation and ongoing associated costs (monthly billing from phone provider company).
Resident can adjust heating in own room	Yes
Maori Kaupapa	No	We have build relationships with the Manurewa Marae. We also have Maori staff.
Residents Committee	No	Three monthly resident's and family meetings are held, facilitated by our social worker.
Family Committee	No	Families are invited to residents meetings.
Newsletter	Yes	Monthly newsletter, where all are welcome to contribute. This letter is distributed to all residents and staff and sent out to the families or next of kin of our residents.
Policy for management of challenging behaviour	Yes	Oceania has a robust policy for managing challenging behaviour, and Everil Orr Village follows this policy.
Confused Residents	Yes	We are able to accommodate residents who are confused as long as they are not wandering, since it is not a locked facility nor closed-in grounds.
Lounges/seating areas	Yes	Various private lounges with TV, lounge chairs and a barfridge. There are also facilities to prepare tea or coffee in these private lounges. Books and games are available all the time.
Outings	Yes	Weekly bus trips with a mobility bus to various destinations. Mobility (transit) van from Everil Orr Village takes residents to a variety of destinations where they engage in an activity once they reach their destination.
Smoking Permitted	Yes	Sheltered designated smokers areas outside the main buildings for residents who want to smoke.
Sprinklers	Yes	We have a robust fire protection service. The sensitive fire alarm system ensures the safety of all our residents. The sprinkler system had been installed and is monitored by Argus.
Audit report available	Yes	Available on the MOH website or able to access report at the facility on request.
Updated: 30 Nov 2010

Special Features

Beautiful views of the Waitemata harbour. Peaceful environment with park-like gardens which are well maintained. We also offer a comprehensive continuum of care as we provide Boarding Services also in our Villas and other areas. The Boarders are provided with three meals per day meals and weekly cleaning services to otherwise independent and able individuals in either our rental Villas or within a room in our other areas of our facility. This allows individuals who require some support to maintain their independence for longer while having the security of knowing that help is close at hand if needed. This also allows for a smoother transition into resthome and hospital care if required at a later date.

Updated: 16 Nov 2010

Interests & Activities

Activity programme, Big print books, BBQ, Bingo, Board games, Bowls, Breakfast in bed, Chapel, Church, Concerts, Cooking, Craft, Digital camera, Electric beds, Email, Entertainers, Entertainment, Exercises, Fax, Games, Garden, Happy Hour, Internet, Jigsaw, Library, Newspaper reading, Outings, Organ, Pastoral care, Quizzes, Reading, Sing-a-longs, Vegetarian, Videos, Views

Updated: 20 Nov 2008

Additional Information

Topic		Details
Details re Meals		We have a Summer Menu and a Winter Menu which change with the season. Menus are planned for a month at a time, with no repetition during the month period. We are able to provide individualised menus or meals if the resident has dietary constrictions.
Staffing Details		Kitchen manager is in charge of the kitchen and the dining rooms. She is an experienced qualified cook. Two cooks and one kitchen assistant work in the kitchen.
Associated Complexes		The Everil Orr facilities include a rest home, hospital, boarding rooms and retirement units which are available for rental. We are part of the Oceania Group of care facilities.
Fees Details/Fees Do Not Include		Please refer to management for full details.
Updated: 30 Nov 2010

Languages Spoken

Language	Status	Details
Afrikaans	Yes	Some of the staff are able to communicate in Afrikaans.
Arabic	Yes
Cantonese	Yes	Some of the staff are able to communicate in Cantonese.
Chinese	Yes	Some staff are Chinese.
English	Yes	This is the most commonly spoken language.
Ethiopian	Yes	Some staff are Ethiopian.
Fijian	Yes
Fijian Indian	Yes	Some staff are Fijian Indian
Filipino	Yes
Hindi	Yes	Some staff are able to communicate in Hindi
Interpreter	No	We are able to access an interpreter if the need arises.
Japanese	Yes
Korean	Yes
Maori - Te Reo	Yes	Some of the staff are Maori and Maori - Te Reo is their first language.
Rarotongan	Yes	Some of the staff come from Rarotonga.
Samoan	Yes
Sri Lankan	Yes
Tongan	Yes	Some staff areTongan
Updated: 15 Jul 2010

Religious Affiliations

Religious Affiliations	Status	Details
Christianity	Yes
Methodist	Yes	Chapel on site where chaplain conducts services on Sundays for those residents who choose to attend.
(Other comments)	No	This facility is interdomination with all religions.We welcome all people with all religions and people with no religion.
Updated: 4 Oct 2009

Distances

Location	Distance	Details
Public Transport	0.30 km	We are conveniently located 1 street away from the bus route.
Shops	0.00 km	Village shop on site is open three days a week, manned by volunteers. The opshop is open twice a week and also manned by volunteers. The Mt. Albert shops are approximately 500m away.
Mall	2.50 km	St. Lukes is the closest Mall. New Lynn Mall is approximately 6.5km away
Parks	0.30 km	Mt Albert park is within walking distance.
Library		Visiting library once a week.
Updated: 20 Nov 2008

Credentials

Credential	Status	Details
Audit Report Available.	Yes	On request
ACE ("Aged Care Education" Training programme)	No	Wellcare training is provided through an external provider that has been developed for healthcare assistants who provide aged care. The WellCare training is papers towards the National Certificate in Support for the Older Person.
ISO (International Organization for Standardization)	Yes	The Oceania Group and therefore Everil Orr Village is ISO accredited. An ISO audit was conducted at the same time as the last surveillance audit in November 2007, Everil Orr Village, and Oceana received the accreditation with ease.
Bureau Veritas Quality International (Auditing Agency)	Yes
Updated: 4 Oct 2009