| Under 65 yrs with Disability |
Yes |
Can the facility provide care for those under 65? What are the requirements for this to happen? |
| Day Care |
Yes |
Is there a set programme or do day care clients fit in with regular activities at the home? Is this a contracted service? Are there provisions for privately paying clients? What is the cost? What do the fees include? Can Carer Support funding be used? |
| Short Term Care e.g. Carer Support, Respite Care |
No |
Does the facility provide short term respite or carer support? What about if you want to self fund a short term stay? |
| Carer Support/Respite Care Booking Facility |
No |
There are often advantages in continuity of services. Can you book short term care in advance? How far in advance? |
| Primary Health Funded Short Term Care |
No |
These services are available in some parts of the country and are funded from a short term contract out of the primary health care budget. They are NOT funded directly by the DHB under the residential care contract. |
| Palliative Care Contract |
No |
Does the facility hold a contract to provide Palliative Care? |
| Palliative Care Provided |
No |
If you don't hold a contract, in what circumstances can you provide palliative or end of life care? |
| Whanau Room |
No |
How is this room set up? Is it for day use only? How long can you use this room? Will you have to share? What facilities are there for you to use? In some instances you may have access to bathroom and kitchen facilities. |
| Rooms (Single) |
No |
What are the rooms like? Spacious? Homely? Individually decorated? Does it have a view? Under what circumstances would you have to move from your room eg if you get ill or it your room for as long as you wish? |
| Rooms (Shared) |
No |
Can you share a room? With a friend or partner? Some people really enjoy company. |
| Rooms (Suit Couple) |
No |
Can you remain with your husband/wife in the same room? What about sleeping arrangements - double or single beds? |
| Ensuite |
No |
Do you want an ensuite? Private or shared? Ensuites are not such an important aspect to consider if you need assistance with personal care/toileting etc. |
| May Bring Own Furniture |
No |
In most instances you will be able to have a special painting, photographs a favourite armchair or smaller pieces of furniture. What is really important to you? Can the home accommodate your wishes? |
| Alcohol Permitted |
No |
Does your health allow you to have a drink? How often can you have a drink? Where will this be stored? How much personal independence do you have in this regard? |
| Pets In Residence |
No |
Cats, dogs, birds, fish even a tortoise - what animals live here? If you don’t like pets will they intrude into your space? |
| Negotiate To Bring Own Pet |
No |
How willing is the service to consider your wish to bring your treasured companion with you? Have you considered who will look after your pet at the home if you cant? |
| Phone Access In Own Room |
No |
How does this work? Do you have a shared portable phone or your own line? Who pays for this? What happens if you have a computer and want to be online a lot. Who pays for this? |
| Resident can adjust heating in own room |
No |
Heating varies in facilities. How is the heating controlled? What control do you have over the heating in your room? Can you have it really hot or quite cool if you want to? |
| Maori Kaupapa |
No |
Does the facility openly embrace Maori practices and philosophies, and incorporate them into their care? How do they do this? |
| Residents Committee |
No |
How often is this held? Who chairs the meeting? What happens if issues are raised that need action? The presence of the Manager or senior staff may inhibit free and open discussion. |
| Family Committee |
No |
In some families meet together with other families with the purpose of providing support to one another. |
| Newsletter |
No |
How often is the newsletter produced? Who receives this - residents/staff/families? Who decides what goes in it? |
| Policy for management of challenging behaviour |
No |
How do staff investigate the cause of challenging behaviours? Who makes the assessment? When is a referral made for specialist assessment? What strategies are used and how are they monitored? |
| Confused Residents |
No |
Are the causes investigated eg infections etc? How do staff manage situations if residents begin to wander? At what point is reassessment sought for those who are confused? |
| Lounges/seating areas |
No |
Do you have a choice of where you sit and with whom you are seated? Are there places to suit different occasions and moods? |
| Outings |
No |
How often do these occur? Who decides where you go? When you arrive at a destination can those who are able, disembark? What are favourite outings? Are there any additional costs? How are decisions made about who goes on the outings? |
| Smokers Room |
No |
If you are a smoker how important is it that you have access to a smoking room? |
| Sprinklers |
No |
Mandatory in all Certified facilities. Level of systems may vary from service to service. |
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