Hospital Care

Cambridge Resthaven

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MISSION STATEMENT

Cambridge Resthaven provides a continuum of quality, personalised care and housing to those entrusted to our care in a comfortable, safe, stimulating and friendly environment.

Our facility also offers these services:

Contact Details
Detail
Address6 Vogel Street   View Map
City/TownCambridge
District Health Board AreaWaikato
Phone(07) 827 6097
Fax(07) 827 4652
ManagerRachel Jones (Phone: 07 827 6097)
OwnerCambridge Resthaven Trust Board
Email
Website http://www.resthaven.org.nz/
Updated: 5 Dec 2011

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsUnknown
Updated: 10 Feb 2012

Vacancy Details
DetailStatus
Total number of beds at this level of care29
Long term vacancyNo
Short term vacancyNo
Subsidised short term care vacancyNo
Private short term care vacancyNo
Any queries please phone 07 827 6097
Impending vacancyNo
Updated: 10 Feb 2012

Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes Resthaven has at least one Registered Nurse on site at all times.
Enrolled Nurse Yes
Physiotherapist 24 Yes Our physiotherapist is on site three days a week. we also have a physiotherapist assistant on site five days a week .
Occupational Therapist Negotiable We are able to call in an Occupational therapist who has worked with Resthaven for a number of years when the need may arise
Diversional Therapist Yes We have a Diversional Therapist and two Assistant Therapists who run a full activities programme Monday to Friday, plus occasional weekend outings or events. We aim for a varied and interesting programme.
Activities Co-ordinator Yes Dawn Mienie. A Quilified Diversional Therapist. Who works hard at making the activities meaningfull and fun for the Residents.
Hairdresser Yes We have two hairdressers who provide this service at Resthaven. Appointments can be made at the front desk and payment is made to the hairdresser.
Podiatrist Yes Resthaven has a Podiatrist who comes in six weekly
Dietitian Yes Contracted as required.
Accredited Visitors Yes
Kaumatua Yes Available as required.
Chaplain/Spiritual Advisor Yes We have a volunteer chaplain who is a trained hospital chaplain. She visits weekly to chat with Residents and to support them and their family in time of need.
Other Personnel Yes To enquire about short stay Resthome or Hospital bed availability call Erica Scott, Clinical Administrator or Karen Edwards, Clinical Nurse Leader. To enquire about an apartment or cottage availability call Elaine Sheehy, Village Manager.
Updated: 17 Nov 2010

Features
FeatureStatusDetails
Under 65 yrs with Disability Yes Please discuss your requirements with Management
Day Care Yes Monday to Friday 9am - 3pm
Short Term Care e.g. Carer Support, Respite Care Yes Respite care and convalescent care offered.
Palliative Care Contract Yes We have a well appointed palliative care room. In caring for those who have palliative care needs we liase closely with Hospice.
Rooms (Single) Yes Rooms are spacious and wheelchair accessible. Although we make every effort to maintain a stable environment by keeping room changes to a minimum we may under special circumstances need to transfer residents from one room to another.
Rooms (Shared) Yes There are only a few double rooms.
Rooms (Suit Couple) Yes Double rooms would suit a couple.
Ensuite Yes Bathrooms are a mix of ensuites and shared facilities. Care has been taken with non slip flooring, safety handrails and seating.
May Bring Own Furniture Yes We encourage residents to bring in small items of furniture and things of personal interest to individualise their rooms.
Alcohol Permitted Yes Happy hour prior to evening meal.
Pets In Residence Yes There is a large fish tank in the dining room. We also have a cat named Max.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes This is negotiable. Some rooms have jackpoints. Personal line charges are billed to the resident through Telecom. We also have a portable phone for residents use and tow phone booths. Some residents choose to have their own mobile phone on prepaid plans.
Residents Committee Yes The Chief Executive Officer and senior staff meet with residents three monthly when any issues can be raised. We also conduct Questionnaires at times and use the results of these are used to help us improve our services.
Newsletter Yes A newsletter to residents called 'Our Say' is published monthly.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes There are several seating areas in the hospital area including a number of lounges that are welcome to all
Outings Yes Resthaven has two vans for outings, one of which is a mobility van for 2 wheelchairs. See also the section 'Interests & Activities'.
Rural Setting Yes While we are located in the township we also are on the edge of the 'green Belt'. This assures us of our rural outlook.
Smokers Room Yes Resthaven is a smoke free building except for one designated area.
Smoking Permitted Yes Outside. Every resident who is a smoker will have a domestic smoke alarm out in their bedroom as an additional safety measure.
Sprinklers Yes Full fire protection including fire sprinklers and smoke detectors. The staff are fully trained in fire safety methods. The building is divided into fire cells with fire doors which automatically close when the fire alarm is triggered.
Updated: 8 Feb 2009

Special Features
Cambridge Resthaven provides a continuum of quality, personalised care. We respect the dignity and individual rights or our multicultural society. We demonstrate a caring manner. We strive for excellence in service delivery. We will advocate for those in our care. We don’t want people just to exist but to experience quality of life.

Cambridge Resthaven was built with the money raised by the community and is run by the Cambridge Resthaven Trust Board.

OUR CARE

Our vision is to be the best aged care provider. Over recent years many changes have occurred in the area of care for older people. Cambridge Resthaven has continued to respond to these changes with the implementation of appropriate services. We now provide support for those who; remain in their own homes, live in our cottages apartments, rest home and hospital.

OUR FACILITIES

Our facilities are well maintained and upgrades done so that we continue to play a major role in the support of the elderly residents of Cambridge and districts. New building work is commencing again in 2010

We are well resourced and appropriate equipment such as lifting hoists are used to assist staff with their caregiving.

The Quiet Room
Deemed the 'Icing on the Cake' for Resthaven the quiet room is large enough to hold 780 people yet the way in which it is partitioned makes it small enough for a quiet think. It is available for religious services, concerts, weddings and funerals and used as an activities room for residents

HISTORICAL BACKGROUND

Fundraising for a rest home in Cambridge was started in 1964 by the members of the Fencourt Country Womens Institute. The seed as sown at their August meeting when their President Mrs Sheila Pidduck, ‘spoke on the suggestion of raising funds fro the building of flats in Cambridge for the elderly and asked members to think about it during the next month”. “Naturally it will be a long term project,” she said “but women’s organisations have shown in the past that when they set their minds on a definite aim, nothing is impossible”.

How true those words were. The project caught the attention of local people and what eventuated was to be the towns first Resthome which opened in 1972. In 2010 it is still expanding!

Following Mrs Pidducks thought provoking words the journey began with an early bequest made by Miss Alice Hanlin and the establishment of the Cambridge Resthaven Trust. Widespread community support was demonstrated by the range of organisations represented on the inaugural Trust Board i.e. Lions, Rotary, RSA, federated Farmers, Federation of Country Women’s Institutes, Borough Council.

A story is told by Robin Harris when he recalled “…a holiday he took to Canada when he was asked by his host –‘What would you like to see?” and Robin replied,” An old people’s home”. Not a usual request one might think but an example of how enthused people were about the project.

In 1971 a dedicated group of Cambridge citizens formed a committee to be known as The Friends of Resthaven, for the purpose of assisting the Cambridge Resthaven Trust Board in the welfare and happiness of the elderly. “The first job the committee had to do was to contact every club and group in Cambridge, whether small or large, and there were over 100 of these!! All were asked to help and I cannot remember one refusal said the Chairman.

MILESTONES

Rest home 1972
Cottages 1974
Geriatric Hospital 1979
Intermediate Care Wing 1985
The Quiet Room 1988
Resthaven Close 1994
Accreditation 1995

(Excerpts taken from – ‘Cambridge Resthaven 25th Anniversary of Opening 1972 –1997’ Eris Parker)


THE FRIENDS OF RESTHAVEN

The Friends of Resthaven play an essential part in the life of the elderly at Resthaven. Its philosophy is that happiness and enjoyment of later life shall be fulfilled. The Friends welcome your kin to Resthaven and would like to enlist your support in our endeavours.

Activities of The Friends include:
· Bi monthly morning tea and entertainment provided for residents
· Each resident’s birthday is acknowledged by a small gift and a visit by The Friends of Resthaven.
· Annual fund raising GALA usually held in November.
· Assisting with purchases of equipment and personalised items that provide comfort to our residents.
· Assisting with Meals on Wheels delivery.
· Annual outing for residents.

The role of The Friends of Resthaven is one of support to:
· The elderly and their families
· The Resthaven Trust board and the Staff

There are bi-monthly meetings of the committee and an Annual General Meeting and election of Officers is held in June each year.

VISITORS

Visitors are welcome at any time. We are happy for families to enjoy a cup of tea when visiting. If residents would like family to join them for a meal this can be arranged with the staff on duty. The meal is charged at $10. The facility can be utilised for family celebrations also.
Updated: 22 Jan 2010

Interests & Activities

Our full and varied programme has both a morning and afternoon component. Our commitment to this is demonstrated by our engagement of three Diversional Therapists.
The following gives an indication of the types of interests and activities found at Resthaven:

Outings, Stroke Club, , Senior Citizens, concerts, special men's outings, bingo, bowls. Visiting chaplain , devotions, and church services weekly. Weekly singalongs, daily exercise sessions. Email, Alzheimer’s Society, Stroke Group, Service men/women, activities for children, activity programme, cards, church, religious services, entertainment, entertainers, garden, happy hour, indoor games, library, meal options, videos, music, views, newspaper reading, quizzes, shopping, sky TV, television is available in the lounges and residents who have single rooms are welcome to have their own small television, outings, MS Society.

‘The Herald’ is available for residents to read daily but if residents would like their own copy of papers these need to be ordered and are paid for by the resident. 'The Cambridge Edition' is freely available for those who enjoy it.

Our grounds are easily accessible for those who like to walk or wheel themselves outside, Aromatherapy

Updated: 8 Feb 2009

Additional Information
TopicDetails
Details re Meals We provide a varied menu that is approved by a dietitian, We make every effort to provide residents with any special requests or needs. Meal hours are as follows: Breakfast 7.30am in bedroom Dinner 12.00 noon in dining room Tea 5.00pm in dining room Morning, afternoon tea and supper are available. A happy hour is held prior to tea. Feedback about our food service is very positive. Residents tell us that there is "never not enough for meals". We get a lot of compliments about our meals and have only had one complaint in three years.
Staffing Details Cambridge Resthaven is well staffed as part of the commitment to quality care. This includes a Clinical Nurse Manager and Clinical Nurse Leader. As we provide a continuum of care we always have a Registered Nurse on duty. Our team of nurses and caregivers assist residents with all their personal care needs. However, our objective is to encourage our residents to maintain as much independence as possible, in particular we encourage mobility and self care. Our Occupational Therapist and Physiotherapist provide a support and maintenance programme for all our residents. Residents may retain the service of their own General Practitioner (GP). Hospital level of care residents will be seen monthly. Your GP fees are included in the fee. Residents are welcome to visit their GP more often, however this will be at their own expense. Referrals to specialists are arranged as required but any specialist fees are not included in the general expense. Medication is provided and administered as requested by the doctor and if prescribed is included in the fee. Any medications of personal choice or non-subsidised medications will be charged to the individual resident. In general, all medication is administered by the Nurse on duty, but of requested and agreed by the GP may self medicate. We ask those who are taking non-prescribed or household remedies to tell the Nurse so that the doctor can check for any possible reactions with prescribed medication. Our support staff in the Household Department make very effort to provide an environment that is clean and homely for all our residents within pleasant surroundings.
Fees Details/Fees Do Not Include Arrangement for fees must be made on admission. The fee does not cover personal items of clothing and toiletries, dentures, glasses, hearing aids, razors, batteries or special items of equipment or specialist medical appointments or x-rays. If residents are eligible for a High Health User Care the resident’s doctor will arrange this. Please contact the Manager for full details of fees and process of payment.

Languages Spoken
LanguageStatusDetails
Afrikaans Yes
English Yes
Fijian Yes
French Yes
Maori - Te Reo Yes
Updated: 8 Feb 2009

Religious Affiliations
Religious AffiliationsStatusDetails
Non denominational Yes When the home was established people did not want to link it to any particular church or religious body. Chapel services are held each week in our 'Quiet Room' by a roster of ministers from the town. Devotions are also held weekly.
Salvation Army Yes

Distances
LocationDistanceDetails
Shops 2.00 km Cambridge Township
Mall 2.00 km There are some covered shopping areas in Cambridge Township.
Parks 0.01 km
Library 2.00 km The Friends of Resthaven provide a free collection and return of books to the Cambridge Public Library. We also have a large selection of books for residents to borrow at Cambridge Resthaven and the town library is only short trip down the road.
Updated: 8 Feb 2009

Credentials
CredentialStatusDetails
N.Z. Aged Care Association (ex Healthcare Providers N.Z.) Yes
ACE ("Aged Care Education" Training programme) Yes
National Certificate in Diversional Therapy Yes
N.Z. Aged Care Association (ex Healthcare Providers N.Z.)
Updated: 8 Feb 2009


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