Hospital Care
Atawhai Mercy Assisi Home & Hospital
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Our Mission is to enhance the quality of human life by continuing the life-giving mission of Jesus, as we follow the vision of Catherine McAuley, foundress of the Sisters of Mercy.
Our Vision is that we will be a leader in the provision of high quality residential care for the elderly, and that we honour staff for their contribution to the mission. Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 158 Matangi Rd View Map |
| District | South East of City |
| City/Town | Hamilton |
| Postal Address | 158 Matangi Rd RD 4 Hamilton |
| District Health Board Area | Waikato |
| Phone | (07) 856 3019 |
| Fax | (07) 856 8816 |
| Mobile | |
| Manager | Judy Hindrup (Phone: (07) 856 3019) |
| Owner | Sisters of Mercy Aotearoa NZ (Phone: (07) 856 3019) |
| Website | http://www.eldernet/assisi.co.nz |
| Updated: 2 Aug 2011 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Unknown |
| Updated: 13 Feb 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 46 |
| Long term vacancy | Yes |
| Short term vacancy | No |
| Subsidised short term care vacancy | No |
| Private short term care vacancy | Yes |
| Impending vacancy | No |
| Updated: 13 Feb 2012 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 348minimum | Yes | Two registered nurses on 24 hours per day in the Hospital, plus additional clinical management hours. |
| Enrolled Nurse | 12 | Yes | An enrolled nurse works under the supervision of the registered nurse to asist with resident care and supervision |
| Healthcare Assistants/Caregivers | Yes | ||
| Physiotherapist | 15 minimum | Yes | Contracted therapist, also undertakes staff training in Manual Handling. Assisi also has two Physiotherapy Assistants Monday to Friday mornings (4 hours each per day). |
| Occupational Therapist | Negotiable | Contracted as required. | |
| Own Social Worker | No | Referrals to Community Social Workers if necessary | |
| Diversional Therapist | 81 | Yes | Therapists cover 6 days per week. Two have completed National certificate in Diversional Therapy and one is undertaking this programme. Diversional therapy hours cover 8.30am to 4.30pm Monday to Friday, 10-3.30 Saturdays. Outings occur most weeks |
| Activities Co-ordinator | No | see Diversional Therapy | |
| Hairdresser | 24 | Yes | Robyn comes in 4 days per week.User pays service. |
| Podiatrist | Yes | Waikato Podiatry visits monthly | |
| Dietitian | Negotiable | Contracted Dietitian service. | |
| Accredited Visitors | No | Our Sisters of Mercy on site provide support for residents and their families. We also have a group of pastoral care visitors. | |
| Kaumatua | Yes | One of our long serving Maori staff members provides support as requested. | |
| Chaplain/Spiritual Advisor | Yes | Priest says Mass 3 days per week at 10.30am. A communion service is held on Tuesdays & Fridays at 4pm Other religious services are provided once per week (Wednesdays). Assisi has a strong Pastoral care service. | |
| Updated: 2 Aug 2011 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Gastronomy/Nasogastric Management | Yes | Registered Nurses skilled in this activity. We also have access to resource nurses at the DHB. |
| IV Antibiotic Capability | No | district Nurses currently provide this ativity. |
| Oxygen Management | Yes | We own an oxygen concentrator, and have an oxygen supply on site at all times, for those with prescribed needs |
| Surgical Followup | Yes | We provide general post surgical follow up for those residents who require this care. |
| Wound Care | Yes | Registered nurses have undertaken extra training in wound care management. We utilise the DHB Nurse Practitioner for wound care as required. |
| Diabetic Care | Yes | Our nurses are up to date in diabetic management. We utilise specialist nurses from the District Health Board as necessary. |
| Continence Advisor | Yes | Product consultants are utilised as required. DHB personnel available. |
| Infection Control | Yes | Debbie is our infection control nurse. All registered nurses and enrolled nurses are skilled practitioners in infection control. |
| Stomal Therapist | No | Registered nurses are skilled in stomal management. |
| Specialist Palliative Care | No | We utilise the Liverpool Care pathway to mange terminal care in most instances. We utilise the Palliative Care Team at Health Waikato & the Hospice Team as required. |
| Palliative Care | Yes | We provide palliative care to all our residents as they require end stage care. We also admit people for Palliative care. We utilise the Liverpool Pathway to manage the terminal stage for most residents. |
| Psychiatric Care | No | Mental Health Services for the Elderly are utilised as necessary. |
| Stroke Rehabilitation | Yes | Our staff are experienced in post stroke management of persons admitted for long term care. |
| Tracheotomy Care | No | We will train staff should the need arise to provide this care. |
| Dialysis | Yes | We have staff trained in CAPD management. |
| Specialised Dementia Care | No | We accept residents with early stage dementia. We refer on to speciallised dementia care as requied. |
| Gerontological Care | Yes | Our nurses attend conferences & study days to keep themselves up to date with current trends. |
| Clinical Manager | Yes | Liz is the Clinical Nurse Manager in the Hospital. |
| Other Post Graduate Specialities | Yes | Judy Hindrup (CEO) holds a B.A (Social Sciences- Nursing) and a Post Graduate Diploma in Health Service Management, both from Massey University. |
| Updated: 2 Aug 2011 | ||
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | On a case by case basis. |
| Day Care | No | Not in a formal programme, however we have a group of housebound people who attend a friendship programme each Wednesday during most of the year. |
| Short Term Care e.g. Carer Support, Respite Care | Yes | Short term residents are admitted depending on availability of a bed at the time of request. no forward bookings are available. |
| Carer Support/Respite Care Booking Facility | No | We do not have any dedicated respite beds. |
| Palliative Care Contract | No | Palliative Care funding is available following assessment via the palliative care team and Disability Support Link. |
| Palliative Care Provided | Yes | |
| Whanau Room | Yes | Assisi's Whanau Room has it's own ensuite, telephone, TV,couch, table and chairs, and is across the hall from a kitchen for tea and coffee.Meals may be purchased from our Food Service Dept |
| Rooms (Single) | Yes | All our rooms are single. |
| Rooms (Shared) | No | No shared rooms |
| Rooms (Suit Couple) | Yes | Nil in the Hospital |
| Ensuite | Yes | All but 9 of our 46 Hospital rooms have access to a shared ensuite (One ensuite between 2 rooms) |
| May Bring Own Furniture | Yes | This can be discussed prior to admission. Own furniture is limited to size and safety for the residents. |
| Alcohol Permitted | Yes | Unless contra indicated.Please discuss with the nurse in charge at the time of admission. Alcohol is limited, and managed by the nurse manager. We have a regular happy hour. |
| Pets In Residence | Yes | Assisi has an aviary, fish pond, 2 cats and a cockatiel who loves to go for walks on your shoulder. We have two hens on site at well. |
| Negotiate To Bring Own Pet | No | Our building layout is not suitable to individual pets. |
| Phone Access In Own Room | Yes | Assisi operates a switchboard from which residents can have a phone in their room, with an internal extention number. There is a small monthly charge ranging from $15 - $20 per month plus cost of all calls at regular telecom business rates. |
| Resident can adjust heating in own room | Yes | To a degree, the heating system is thermostatically controlled. |
| Residents Committee | Yes | A monthly Resident Committee is held, this is open for all Residents to attend.This meeting is chaired by the CEO |
| Family Committee | No | However, we have regular family meetings involving members of the multidisciplinary team and the residents nominated family members. |
| Newsletter | Yes | The CEO sends out occassional nesletters to families. Families are also encouraged to participate in our annual familiy satisfaction survey. |
| Policy for management of challenging behaviour | Yes | Policy in place. |
| Confused Residents | Yes | Yes, as long as they can be managed in a large setting |
| Lounges/seating areas | Yes | There are a number of lounges through the facility for both large and small gatherings. There are covered seating areas in our extensive grounds. |
| Outings | Yes | Outings are encouraged for those residents who are able.A small bus is contracted for weekly outings. We also have our own disability van that can accomodate 2 wheelchairs. |
| Rural Setting | Yes | Assisi's 3 acres of grounds is set within a further 10 acres of farm land and is surrounded by lifestyle blocks and small farms. We are 15 minutes from cenral city and a large shopping mall.Cafes are nearby. |
| Smokers Room | No | Our facility is totally smoke free for all staff & residents |
| Smoking Permitted | No | We are a totally smoke free environment. |
| Semi-Secure | No | While we have an alarm on our gates to warn us of people leaving the site, we are not a secure site. |
| Sprinklers | Yes | Sprinklers & smoke detectors are through out the building. |
| Audit report available | Yes | Our Certification report will be available on the Ministry of Health website after our next survey in March 2012. Families may request to see our most recent audit report on site. |
| Updated: 2 Aug 2011 | ||
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Activity Programme: Assisi has a strong activity & outings Programme, utilising volunteers where possible.
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| Updated: 2 Aug 2011 |
| Topic | Details | |
|---|---|---|
| Details re Meals | Assisi offers a continental Breakfast each day. The main meal is in the evening with light midday meal including soup. | |
| Staffing Details | The Hospital has 24 hour / 7 day a week registered nursing cover. Caregiver ratio's are based on care levels. | |
| Associated Complexes | Waiatarua Mercy Parklands Auckland, St Catherines Resthome Auckland, Mercy Hospice Auckland. | |
| Fees Details/Fees Do Not Include | Hairdressing costs, own newspapers, a phone or T.V in their room. Podiatry costs in most instances. A part charge applies for outings. | |
| Updated: 2 Aug 2011 | ||
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | We have some Afrkaan speaking staff willing to assist with interpretation. |
| Dutch | Yes | Some staff members happy to assist if necessary. |
| English | Yes | |
| Fijian Indian | Yes | Staff members able to assist |
| Filipino | Yes | Some assistance available |
| Interpreter | No | Services avaailable for some languages |
| Maori - Te Reo | Yes | Staff members willing to assist if required. |
| Samoan | Yes | Staff able to assist |
| Tongan | Yes | Staff able to assist |
| Updated: 29 Apr 2010 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Christianity | Yes | |
| Inter denominational | Yes | An inter-demoninational service is held every Wednesday afternoon. All resideents are welcome at the Catholic services. |
| Methodist | Yes | |
| Non denominational | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | Assisi is a catholic facility owned by the Sisters of Mercy Aotearoa NZ. Assisi was built in 1971 by the Franciscan Missionaries of the Divine Motherhood. Mass is held 3 mornings per week, and a communion service twice per week. |
| Salvation Army | Yes | |
| (Other comments) | Yes | Catholic services are held 5 days per week, all residents are welcome, inter-deminational services services are held weekly by varying denominations. |
| Updated: 2 Aug 2011 | ||
| Location | Distance | Details |
|---|---|---|
| Public Transport | 2.00 km | Assisi is 1.5 kms outside the city boundary. The nearest bus route is 2 kms away. |
| Shops | 2.00 km | The Hillcrest shopping centre is our nearest centre, this provides full services. A New World supermarket is also around 2km away. Not accessable via mobility Scooters. |
| Mall | 6.00 km | The City Centre is 10 minutes away. Westfield Shopping Centre (Chartwell) is approximately 15 minutes away. |
| Parks | 4.00 km | Hamilton City Gardens offer beautiful walkways, cafe and is wheelchair accessible. |
| Library | 2.00 km | Assisi has a voluntary Librarian who visits our residents, gets to know their tastes in literature, then sources books from the Hillcrest Branch of the Hamilton Public Library. Assisi also has a number of books in our in-house library. |
| Updated: 29 Apr 2010 | ||
| Credential | Status | Details |
|---|---|---|
| Audit Report Available. | No | We have 3 year certification, and had a spot audit in January 2011. We had one minor partial atytainment which was remedied immediately following the audit. Our next full certification audit is due in March 2011. |
| N.Z. Aged Care Association (ex Healthcare Providers N.Z.) | Yes | We are a member of NZACA |
| ACE ("Aged Care Education" Training programme) | Yes | Debbie runs both our core programme and the Dementia programme.We encourage staff to complete the National Certificate in Community Support Services (Core Competencies). All caregiving staff are expected to progress through the programmes. |
| National Certificate in Diversional Therapy | Yes | Two staff members have completed the programme, one is nearly finished. |
| National Certificate in Community Support Services (Core Competencies) | Yes | |
| National Certificate in Community Support Services (Residential) | Yes | Several staff have completed the National Certificate, others are working towards it. |
| New Zealand Council of Christian Social Services (NZCCSS) | Yes | Judy Hindrup, our CEO, is a member of the Services for Older People Policy Group. She attends national meetings 4-5 times per year. She is currently the Convenor of this group, and a member of the National Executive. |
| The DAA Group Limited (Auditing Agency) | Yes | The DAA group is our auditing agency for both Certification & Accreditation. We also benchmark with QPS Australia, which allows us to benchmark ourselves with aged care facilities across Australasia. Audit information is available onsite. |
| Other details | Yes | Links to other Sisters of Mercy wedsites are www.sistersofmercy.org; www.mercyworld.org |
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| Updated: 2 Aug 2011 | ||