Home Help and Personal Care/Assistance

Miranda Smith Homecare

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Miranda Smith Homecare provides quality home-based care for the elderly, disabled and those convalescing in the Auckland, Wellington, Hawkes Bay, Nelson and Canterbury regions. Miranda Smith Homecare was established in 1999, making it the longest operating private agency in the country and one with a reputation for an outstanding team providing excellence in care.

The quality care provided by Miranda Smith Homecare allows clients a continued independence and quality of life in their own home. Care is always tailored to the clientís individual needs and preferences and we can assist from as little as 2 hours right through to 24 hour care, day or night, short or long term.

Miranda Smith carers will provide any help needed within the home. Carers can assist with getting up and going to bed, washing, bathing, dressing and personal hygiene. Help may also include; light housekeeping, cleaning, laundry and ironing. Miranda Smith carers are happy to cook and shop, and they can also escort clients on outings.

With Miranda Smith Homecare there is always someone available to talk to and help is only a phone call away. Our 24 hour service means support and advice is always available, and emergency care can be quickly arranged.

We are here to answer your questions and offer you the benefit of our extensive experience without pressure or obligation.
Updated: 7 Jul 2011

Contact Details
Detail
NameMiranda Smith Homecare
AddressShop 4 / 107 Mana Esplanade, Mana  
SuburbMana
City/TownWellington
Postal AddressPO Box 1635, Wellington
District Health Board AreasCapital & Coast, Wairarapa, Hutt Valley
Phone0800 600 026
Fax(04) 233 9982
ManagerHelen Swiney (Phone: (04) 233 9937)
OwnerMiranda Smith (Phone: (09) 522 8604)
Email View Email Address
Website http://www.mshomecare.co.nz
Updated: 2 Aug 2011

Testimonials
At a time when we were feeling very helpless and could not control our family member's care from a distance, Miranda Smith Homecare provided what we could not give her.
We very much appreciated your services and were very pleased with your concern, the level of care provided and the professional manner in which everything was handled.
Thank you!
Sharon and Bill Ellerton
U.S.A.


I have been employing the services of Miranda Smith Homecare in Wellington for care for my elderly parents since September 2005.
I cannot speak more highly of the agency.
The carers we have had have been of a high standard. They are professional, extreemly reliable and punctual, honest and trustworthy, not to mention kind and caring.
The other important factor is consistency. With Miranda Smith we have had very few changes of carers which is so important for elderly people.
Once Miranda Smith took over (care) my life changed. Thankyou for looking after my parents so well.
Jill Jackways
Kelburn


Since Miranda Smith Homecare has been working for me I have no complaints. The caregivers are very thorough, conscientious and helpful at all times.
Mrs T Gunn
Tawa


As I move on to a new role I would like to take the opportunity to acknowlege and thank Miranda Smith Wellington for the wonderful support you have provided to the family we have worked together with over the past six months or so.
Your ability to be responsive to their situation, work sensitively and felxibly to assess the care needs, recruit and train an appropriate person and then work creatively to solve problems as they arose, was very valuable. Miranda Smith Homecare allowed me to step back from the crisis which had arisen earlier due to inadequate and inappropriate care.
Thank you for providing such a wonderful service.
Diane Garrett
Social Worker


Many thanks for the extreemly professional services you have provided to me over the past few, difficult years.
I have appreciated the way in which everyone at Miranda Smith Homecare has displayed sensitivity to the needs of myself and my son.
Di Berry
Wellington
Updated: 5 Jul 2011

Service Description
The services offered by Miranda Smith Homecare are flexible, reliable and tailored to meet each clientís unique needs, lifestyle and preferences.

Home Help Services:

- Cleaning, housekeeping and household organisation
- Laundry and ironing
- Taking out the rubbish and recycling
- Meal planning and shopping
- Meal preparation, baking and clean-up
- Prescription pick-up, errands and drop-offs

Companionship Services:

- Assist with correspondence, maintaining a diary, organising mail
- Provide healthy and friendly conversation focusing on a clientís current or historical areas of interest
- Encourage and assist with hobbies and crafts or pleasurable household tasks
- Play favourite games and other stimulating activities eg crosswords and reading the paper
- Special occasion reminders and support eg writing Christmas and birthday cards
- Encourage and assist with daily exercises or walks

Personal care Services:

- Assist with bathing, dressing, grooming, support stockings, dental hygiene
- Encourage and assist where needed with eating and drinking
- Foot and hand massages
- Encourage and assist with prescribed exercises
- Medication reminders
- Mobility assistance
- Continence assistance
- Help with morning wake up and evening bed time routines

Advanced care Services:

- Full assistance with all aspects of personal hygiene, continence and grooming
- Dementia care
- Alzheimerís care
- Parkinsonís care
- MS and MND care
- Palliative care
- Post-discharge and convalescence care

We also provide a Hospital Discharge service providing safe, reliable, private transport home from hospital and 2 - 24 hour care and support at home following discharge. Our caregivers will provide assistance with:

- the packing & loading of belongings at the hospital
- collection of prescriptions
- grocery shopping
- unlocking and warming the house
- settling the client at home with a tasty meal and plenty of fluids
- unpacking and laundry
- informing next of kin the client is safe and comfortable at home and inform them of any post-discharge instructions and follow-up appointments.
- personal cares and home help as required.

To receive more information about the services we offer please contact us. We are here to help.
Updated: 7 Jul 2011

Suburbs/Districts/Towns Serviced
Miranda Smith Homecare provides care throughout the greater Wellington and Nelson regions, including the Kapiti Coast, the Hutt Valley, Manawatu, Wanganui and Wairarapa.
Updated: 7 Jul 2011

Personal Assistance
TypeSelf FundedSubsidisedAfter Hours
Carer Support Yes Yes Yes Clients can use Carer Support allocations to offset the cost of private care. We have extensive experience working with Carer Support subsidies and we are happy to either help or fully administer these claims on behalf of our clients, at no extra charge.
Sitter Service/Companions Yes Yes Yes Respite and companion care is a valued service, and kind and experienced carers are available for regular or intermittent visits.
Live In Care (24 Hr) Yes Yes Yes Live-in care can be a cost-effective and practical option. We offer competitive daily rates from specialist carers and have a wealth of experience establishing and supporting successful live-in arrangements.
Personal Care (Showering, Dressing) Yes Yes Yes Many of our clients require assistance in this area and our highly skilled and experienced carers are happy to help.
Updated: 7 Jul 2011

Specialities or Areas of Expertise.
Specialities or Areas of Expertise.StatusDetails
End of Life/Palliative Care Yes Miranda Smith has a trusted team of skilled carers with palliative care experience. We work in closely with the GP, Specialist and Hospice to ensure our clients safety and comfort.
Dementia Care Yes Continuity is critical for our clients with dementia. Our experienced carers can help clients with the many daily tasks affected by memory loss and confusion. Asociated anxiety is quickly reduced when a familiar and trusted carer is visiting regularly.
Updated: 18 Jul 2011

Domestic Assistance
TypeSelf FundedSubsidisedAfter Hours
Meals (Frozen) Yes No Yes Carers can cook and freeze portion sized meals for easy reheating when needed. Carers can also reheat pre-purchased meals for the client.
Meals (Fresh or Hot) Yes No Yes Many clients enjoy a hot, homecooked meal at either lunchtime or dinner time. We have excellent cooks and even qualified chef's available.
Home Help (Housework/Cleaning etc.) Yes Yes Yes Nothing is too difficult or too much trouble for our helpful, meticulous carers. Discerning clients appreciate our carers attention to detail and hard work.
Shopping Assistance Yes Yes Yes Carers are happy to take clients shopping or to shop on their behalf. The agency is happy to advise on practical ways to manage both options for the clients safety and convenience.
Transport Assistance Yes Yes Yes Our carers are happy to take clients to appointments or on a pleasureable outing for the clients enjoyment.
Updated: 7 Jul 2011

Companionship
CompanionshipSelf FundedSubsidisedAfter Hours
Day Care (Dementia Care) Yes Yes Yes Compassionate care from a trusted and familiar carer is available day and night, in your own home.
Day Care (Non Dementia) Yes Yes Yes Please refer to the comments above.
Lunch Yes Yes Yes Please refer to the comments above.
Visiting Service Yes Yes Yes A friendly, supportive and carefully matched carer can visit their client as often as is required. Our agency coordinators are also able to call clients regularly, for chats and check-ups.
Activities/Exercise Programme Yes Yes Yes Our clients report increased flexibility, improved muscle tone, strength and reduced swelling following regular exercise with a carer's support and encourement.
Other Social Support Yes Yes Yes
Updated: 18 Jul 2011

Support & Advocacy
Support & AdvocacyStatusDetails
Support and Advocacy Yes Clients & their families rely on Miranda Smith Homecare for feedback on their loved ones health & happiness & alerts about any actual or potential problems. We are adept at liasing with other parties to ensure the very best care for our clients.
Updated: 18 Jul 2011

Subsidy Details
Clients can use Carer Support allocations to offset the cost of private care. We have extensive experience working with Carer Support subsidies and we are happy to either help or fully administer these claims on behalf of our clients, at no extra charge.
Updated: 18 Jul 2011

Languages Spoken
LanguageStatusDetails
Afrikaans Yes
Cantonese Yes
Chinese Yes
Cook Island Yes
Dutch Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
French Yes
German Yes
Greek Yes
Hebrew Yes
Italian Yes
Jewish Yes
Maori - Te Reo Yes
Niuean Yes
Rarotongan Yes
Samoan Yes
Somali Yes
Tokelauan Yes
Tongan Yes
Welsh Yes
Other Information Yes Miranda Smith Homecare works hard to find exactly the right carer for each client, and is happy to work with Interpreters should specialist services for braille, sign or spoken language be required.
Updated: 18 Jul 2011