Help for those at home

Panacea Healthcare - Rotorua

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Panacea Healthcare has been enhancing the quality of life, dignity and independence of New Zealanders in their homes for over thirty years.

We work in partnership with people and their families, providing a range of services from home based personal care, specialist nursing services through to serious injury care.

You can feel safe and secure knowing your caregiver has been reference and police checked and that you have the backing of an experienced, reliable and reputable company.

PANACEA BETTER AT HOME™ SUPPORT PACKAGES
Our Panacea Better at Home™ support packages offer a unique, affordable way for you to access quality care. With Panacea Better at Home, you pay for a service outcome rather than pay by the hour – just like when you go to the hairdresser.

The Panacea Better at Home™ packages provide support for almost every healthcare need, including:
Hospital admission avoidance
Post operative care
Post natal support
Respite care
Palliative care
Convalescence from illness
Early stage dementia
Support for living independently at home like personal cares, companionship and home support

The packages include:
Panacea Rise ‘n Shine™ includes morning services to help start your day positively.
Panacea Tuck In™ provides essential evening services to get you to bed safely.
Panacea Pop In™ enables daily routines to continue and health checks made.
Panacea Bed ‘n Breakfast™ covers night time through to morning help.

Because Panacea Better at Home packages are paid for per service outcome rather than by the hour, you can be confident that you will receive the service outcome that you require.

Also your support is covered 24 hours, 7 days. You can contact Panacea Healthcare outside business hours.

PERSONAL CARE SUPPORT
When living at home requires a little bit extra or specialist support, tailored care can be arranged specifically for your needs. Your unique needs are considered and this enables us to arrange the best service plan and support worker for you.
We closely monitor how our support is delivered to you by undertaking regular quality checks and providing feedback to you / family members.
Personal Services include:
* 1- 24 hour care *Specialist nursing services
*Specialist overnight support *Palliative care
*Brain injury care *Companionship
* Spinal injury care *Household support
*Meal Preparation *24hr urgent services
*Personal Care * Mental Health Respite

SERVICE QUALITY
Panacea Healthcare is certified to the New Zealand Home and Community Support Sector Standards.

Contact Details
Detail
AddressUnit 8, 1209 Hinemaru Street Access  
City/TownRotorua
Postal AddressPO Box 72
District Health Board AreaLakes
Phone07 343 9218
ManagerKerry Bell (Phone: 07 343 9218)
OwnerTrish Neal (Phone: 09 489 1456)
Email
Website http:/www.panaceahealthcare.co.nz
Updated: 22 Jun 2010

Service Description
Panacea Healthcare provides a range of home care services that are available privately as well as through DHB and ACC care programs. Whether you live in your home or in a care facility we will develop a personalised plan to meet your needs.

* 1 - 24 Hour Care | Urgent Service Outside Normal Office Hours
Care can be provided from 1 to 24 hours, depending on a client’s need. Our 24 hour urgent service means care can be accessed at any time, including weekends and holidays.

* Serious Injury
Over eighty percent of the support we provide for ACC claimants is for people who are living with a serious injury such as a traumatic brain injury or a serious spinal injury. We build a team of support workers with the right skills to ensure that a client is always supported effectively and safely. We offer family members the opportunity to receive specialist training and support from our team and also the management of payroll for family.

* Palliative Care
We help families support their loved ones. Our support is completely flexible, from one hour support during the day to help with some cleaning or shopping, or providing assistance needed during the night to allow others to rest. This service could be funded by the Ministry of Health under the Carer Support programme, funded by Hospice or paid privately.

* Companionship
For individuals who live alone and who feel isolated our support workers provide companionship through personal visits to the home to share a cup of tea or go for a walk. They also accompany clients on outings or to special events.

* Over-Night Support: Sleepover Support | Bed n Breakfast
From a little support to comprehensive support, Panacea’s overnight care packages enable clients to receive the level of support they wish. The Sleepover Support service provides security for clients during night-time, starting anytime in the evening for up to 8 hours. The Bed ‘n’ Breakfast service gives that ‘extra’ comfort by providing an extended period of support for up to 12 hours.

* Personal Care
Our trained staff can help with personal hygiene care such as grooming, washing and bathing, basic hand and foot care, dressing, assistance with eating and helping clients move safely into chairs, beds or vehicles.

* Home Support | Meal Preparation
Panacea Healthcare makes living at home easier for individuals who need assistance with routine household activities. We provide services that include light housekeeping, meal preparation and laundry. We also escort clients on shopping trips and to appointments.

* Nursing Services
Panacea Healthcare has an extensive range of expertise within our resource base enabling the provision of high quality care. Unlike a number of other organisations we can provide professional Nursing Services on a full or part time basis for clients in their homes: Terminally ill clients; clients recovering from surgery; clients requiring wound care, Blood pressure monitoring or Medication management.
Updated: 25 Jun 2010

Suburbs/Districts/Towns Serviced
Tauranga, Rotorua, Taupo, Whakatane, Mount Maunganui, Te Puke, Opotiki, Kawerau, Waihi
Updated: 25 Jun 2010

Personal Assistance
TypeSelf FundedSubsidisedAfter Hours
Registered Nurse (eg Wound Care, Medication) Yes Yes Yes
Attendant Care (ACC) Yes Yes Yes
Carer Support Yes Yes Yes
Sitter Service/Companions Yes Yes Yes
Live In Care (24 Hr) Yes Yes Yes
Personal Care (Showering, Dressing) Yes Yes Yes
Updated: 25 Jun 2010

Specialities or Areas of Expertise.
Specialities or Areas of Expertise.StatusDetails
Other Nursing Specialities. Yes
Specialist Palliative Care Nurse Yes
Wound Care. Yes
Continence Advisor Yes
Infection Control. Yes
Palliative Care Yes
Community Health Nurses Yes
Updated: 25 Jun 2010

Domestic Assistance
TypeSelf FundedSubsidisedAfter Hours
Meals (Fresh or Hot) Yes Yes Yes
Home Help (Housework/Cleaning etc.) Yes Yes Yes
Shopping Assistance Yes Yes Yes
Transport Assistance Yes Yes Yes
Updated: 25 Jun 2010

Kaumatua Services
Kaumatua ServicesSelf FundedSubsidisedAfter Hours
Kaumatua Services Yes Negotiable Negotiable
Updated: 25 Jun 2010

Companionship
CompanionshipSelf FundedSubsidisedAfter Hours
Lunch Yes Yes Yes
Visiting Service Yes Yes Yes
Other Social Support Yes Yes Yes
Updated: 25 Jun 2010

Credentials
CredentialStatusDetails
Audit Report Available. Yes
New Zealand Home Health Association Yes
CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) Yes
New Zealand Home Health Association
Updated: 25 Jun 2010


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