Help for those at home

Access

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Access is one of New Zealand's leading healthcare organisations, specialising in home-based healthcare and support. We work with the Ministry of Health, the District Health Boards and ACC, among others, to care for more than 14,000 people around the country.

Established in 1927, Access is a charitable trust owned by Rural Women New Zealand (formerly Women's Division of Federated Farmers) All of our profits are returned to the community or used to improve our service to you.

For more information about Access, we invite you to visit our website at www.access.org.nz

Contact Details
Detail
AddressLevel 1, Isadium House, 89 Fitzherbert Avenue   View Map
City/TownPalmerston North (also branches in Masterton, Wanganui and New Plymouth)
Postal AddressPO Box 4260
District Health Board AreasMidCentral, Taranaki, Whanganui, Wairarapa
Phone0800 AT HOME (0800 284 663)
Email
Website http://www.access.org.nz
Updated: 25 Jan 2012

Additional Branch Locations
Access - Masterton
AddressOffice 3, Totara Business Village, 407 Queen Street
City/TownMasterton
Phone0800 AT HOME (0800 284 663)
Website www.access.org.nz

Access - Wanganui
Address188 Wicksteed Street
City/TownWanganui
Phone0800 AT HOME (0800 284 663)
Email
Website www.access.org.nz

Access - Taranaki
Address15 Young Street
City/TownNew Plymouth
Phone0800 AT HOME (0800 284 663)
Email
Website www.access.org.nz
Updated: 14 Apr 2011

Service Description
If you ever find it a challenge coping on your own or relying on family and friends, it’s good to know that someone is here to offer you a hand. Whether you require nursing, personal care, or even just some help around the house, Access is dedicated to giving you the care and support you need to live independently in your home and community.

Our skilled team of nurses and support workers provides a range of services, including:

- Personal Care
- Nursing Services
- Other Clinical Services (eg. physiotherapy, occupational therapy, etc)
- Household Assistance
- Transport
- Socialisation
- Carer Relief
- Palliative Care
- Restorative Support
Updated: 14 Apr 2011

Suburbs/Districts/Towns Serviced
Access supports New Zealanders from Whangarei to Invercargill. Our head office is in Wellington and our network extends to twenty branches nationwide.
Updated: 14 Apr 2011

Personal Assistance
TypeSelf FundedSubsidisedAfter Hours
Registered Nurse (eg Wound Care, Medication) Yes Yes Yes Wound Care, Medication, Diabetes, IV therapy, Pallative Care, Eye drops, Catheter Care, Stomal therapy and Continence Management
Attendant Care (ACC) Yes Yes Yes Yes, available
Carer Support Yes Yes Yes Yes, we facilitate
Sitter Service/Companions Yes Yes Yes
Live In Care (24 Hr) Yes Yes Yes
Personal Care (Showering, Dressing) Yes Yes Yes Personal Support including meals, dressing and undressing, personal grooming, bathing, toileting and mobility needs.
Updated: 14 Apr 2011

Domestic Assistance
TypeSelf FundedSubsidisedAfter Hours
Home Help (Housework/Cleaning etc.) Yes Yes Yes Domestic Assistance including laundry, vacuuming, dusting, dishwashing, bed making, meal preparation, shopping and childcare.
Shopping Assistance Yes Yes No Yes, available
Transport Assistance Yes No No Yes, available
Updated: 14 Apr 2011

Subsidy Details
When you are referred for home-based healthcare and support, you’ll also be assessed for public assistance from one of the following sources:

- Aged care services are managed and funded in New Zealand by DHBs on behalf of the Ministry of Health.
- Disability Support Services (DSS), part of the Ministry of Health, is responsible for the planning and funding of disability support services in New Zealand.
- Community nursing services (also called district nursing) are administered in New Zealand by DHBs and ACC
- The Accident Compensation Corporation (ACC) provides support if you’ve been injured by helping you to get back to work and everyday life as soon as possible.

If you’re not eligible for public assistance, there are other options such as:

- You can pay privately
- You may be eligible for care to be paid by another agency (e.g. another government department, a charity or health foundation or society)
- If you hold private medical insurance, your insurer may pay for home-based rehabilitation services and support.
Updated: 14 Apr 2011

Languages Spoken
LanguageStatusDetails
English Yes New Zealand English
Interpreter Yes
Maori - Te Reo Yes Translator and or whanau support person arranged
Other Information Yes Clients of all ethnic groups are welcome
Updated: 14 Apr 2011

Credentials
CredentialStatusDetails
New Zealand Home Health Association Yes Accredited member
ACE ("Aged Care Education" Training programme) Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) Yes
Home and Community Support Sector Standards (Standards NZ) Yes
Other details Yes Wholly owned NZQA Training Company ACC Workplace Safety Management Practice
New Zealand Home Health Association
Updated: 14 Apr 2011


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