Dementia Care (Secure environment)

Whare Aroha Home & Hospital

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MISSION STATEMENT: To develop and maintain continuing care services for people with disabilities. Commitment to continuous quality improvement in care, safety and service.

Our facility also offers these services:

Contact Details
Detail
Address1092 Hinemaru Street   View Map
City/TownRotorua
District Health Board AreaLakes
Phone(07) 347 9612
Fax(07) 347 9612
ManagerTherese Jeffs (Phone: (07) 347 9612)
OwnerRotorua Continuing Care Trust (Phone: (07) 347 9612)
Email
Updated: 3 Apr 2012

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsUnknown
Updated: 5 Jul 2010

Vacancy Details
DetailStatus
Total number of beds at this level of care21
Updated: 3 Apr 2012

Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes Registered Nurse in hospital unit 24 hours a day, Registered Nurse in the dementia and resthome units on morning shifts.
Enrolled Nurse Yes Enrolled Nurse in the hospital and dementia units mornings and afternoons.
Healthcare Assistants/Caregivers Yes Health carers in all untis 24 hours a day.
Physiotherapist Yes Physiotherapist three hours a week supervising a physio therapist technician working 20 hours a week.
Occupational Therapist Yes
Diversional Therapist Yes Diversional therapist working in each unit weekdays.
Hairdresser Yes Weekly
Podiatrist Yes
Dietitian Yes
Kaumatua Yes
Chaplain/Spiritual Advisor Yes
Other Personnel Yes House Doctor, Psychogeriatrician, Physician for the Elderly.
Updated: 3 Apr 2012

Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
Surgical Followup Yes
Infection Control Yes
Specialist Palliative Care Yes
Palliative Care Yes
Psychiatric Care Yes
Specialised Dementia Care Yes
Gerontological Care Yes
Clinical Manager Yes
Psychiatrist Yes
Updated: 15 Feb 2007

Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes
Carer Support or other Short Stay Yes
Advance bookings taken Yes
Subsidised service Yes
Private paying service Yes
Updated: 3 Apr 2012

Features
FeatureStatusDetails
Under 65 yrs with Disability Yes
Day Care Yes
Short Term Care e.g. Carer Support, Respite Care Yes
Carer Support/Respite Care Booking Facility Yes
Whanau Room Yes
Rooms (Single) Yes Single Rooms
Rooms (Suit Couple) Yes
May Bring Own Furniture Yes
Alcohol Permitted No Only under supervision as appropriate.
Pets In Residence Yes Two resident cats and two resident budgies. We have resident friendly dogs visiting often.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room No We have hand held portable phones and wireless for skyping.
Resident can adjust heating in own room Yes
Maori Kaupapa Yes
Residents Committee Yes
Family Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes Our philosophy of care is based on the Eden Alternative providing an environment that is stimulating positive and reduces challenging behaviour with minimal/no use of medication.
Confused Residents Yes
Lounges/seating areas Yes There are a number of lounges in all units and covered seating in all garden areas.
Outings Yes
Rural Setting No We are situated near the shores of Lake Rotorua, with well established planted garden aareas.
Smoking Permitted Yes Only in designated areas.
Semi-Secure No
Sprinklers Yes
Audit report available Yes Full certification audit due in May 2012.
Updated: 3 Apr 2012

Special Features
Whare Aroha is situated near the heart of Rotorua City within easy walking distance of the lakefront, Government Gardens, RSA, City and within a warm, homely and stimulating environment. We follow the Eden Alternative philosophy as a model of care to provide companionship, creating opportunities to give and receive care and creating an environment with spontaneity and variety (copyright Eden Alternative)for our residents within a homely environment. Our care is our point of difference, provided by caring and enthusiatic staff, supported by a new management team. We are more than resident focused we aim to be resident driven.
Updated: 3 Apr 2012

Interests & Activities

Alzheimer's Society (support group, educational updates, coffee morning monthly), Arthritis society, Blind Foundation (volunteers support), Parkinson's Society (support group, monthly meeting), RSA (within walking distance, liase with RSA personnel), Service women, Servicemen, Senior Citizens (available if required), Stroke Group (attend meetings twice yearly, shared lunch, social activities), Support Group Multiple Sclerosis Society, Maori Women's Welfare League, Art twice weekly with professional tutor, Cards daily with Diversional Therapist, weekly Church service, Craft weekly, Electric beds, Entertainment (cultural groups, childrens groups, music, bells), Exercises daily, strong Garden focus, Happy Hour as requested, indoor games (bowls, quoits, darts, ball handling), Library through city library/diversional, Massage daily as requested, outdoor games (petanque), in-house movies, Music weekly, Views over garden and lake, daily Newspaper reading, daily Quizzes, weekly Shopping, Videos, Outings (facility van with 2 wheelchair access), Walks to lake, city gardens, museums etc.

Updated: 15 Feb 2007

Additional Information
TopicDetails
Details re Meals Food is prepared daily on site. The meals high quality and choices are available. The residents have input into the menue.
Staffing Details 24 hour nursing care by Registered Nurses. Staff are enthusiastic and caring supported by a new management team.
Fees Details/Fees Do Not Include Hairdressing, specialist services, dentistry, podiatry, aromatherapy and massage.
Updated: 3 Apr 2012

Languages Spoken
LanguageStatusDetails
Afrikaans Yes
Chinese Yes
Dutch Yes
English Yes
Fijian Yes
Filipino Yes
Interpreter Yes Available through the DHB
Maori - Te Reo Yes
Sanskrit Yes
Updated: 3 Apr 2012

Religious Affiliations
Religious AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Brethren Yes
Christianity Yes
Inter denominational Yes
Jehovah Witness Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Seventh Day Adventist Yes
(Other comments) Yes Chaplain and Kaumatua
Updated: 15 Feb 2007

Distances
LocationDistanceDetails
Public Transport 0.50 km All facilities within walking distance.
Shops 0.50 km
Parks 0.50 km

Credentials
CredentialStatusDetails
New Zealand Aged Care Association Yes
ACE ("Aged Care Education" Training programme) Yes
National Certificate in Diversional Therapy Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) Yes
Bureau Veritas Quality International (Auditing Agency) Yes
New Zealand Aged Care Association
Updated: 15 Feb 2007


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