Dementia Care (Secure environment)
Resthaven Christchurch - Rata
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MISSION STATEMENT
To be the leading provider of services for older New Zealanders with health and support needs, assisting them to reach their maximum potential and continue their relationships with family and community VALUES STATEMENT 1. Being committed to service excellence. To provide services of unsurpassed excellence in a way that reflects our residents’ individuality, life experience, potential and their right to respect and dignity 2. Valuing our colleagues in the workplace. To nurture and support each other in a safe learning environment where trust, team spirit, equality and the search for knowledge leads to self development and the best service for our customers 3. Celebrating cultural diversity. To celebrate cultural diversity as a strength and the Treaty of Waitangi as a unique feature of New Zealand society so that our workplace and the services we provide may be enriched. 4. Being accountable. To take ownership of each situation so we can confidently meet our wider responsibilities. Constantly striving to do better To always look for ways to improve ourselves and what we do, to never be complacent, to welcome complaints as opportunities and be an example to others 5.Keeping a family and community focus. To always remember that we are part of a wider community and that the families and friends of our residents are an integral part of who they are. Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 901 Colombo St View Map |
| Suburb | City |
| District | City |
| City/Town | Christchurch |
| District Health Board Area | Canterbury |
| Phone | (03) 379 9033 |
| Fax | (03) 379 9033 |
| Mobile | 027 675 3345 |
| Manager | Kate Ashdowne (Phone: 03 3799033) |
| Owner | Oceania Group |
| Website | http://oceanialiving.co.nz |
| Updated: 25 Feb 2011 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Some Rooms |
| Updated: 27 Mar 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 24 |
| Long term vacancy | Yes |
| Short term vacancy | Yes |
| Impending vacancy | No |
| Updated: 22 May 2012 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We provide 24 hour Registered Nurse cover - 8am - 5pm Monday to Friday, and on call in weekends. | |
| Physiotherapist | Negotiable | We have plenty of access to Physiotherapists if needed. Please ask us for more information. | |
| Own Social Worker | No | Accessed through Christchurch Hospital. | |
| Activities Co-ordinator | Yes | Janice is our Recreational Therapist, and she works Monday to Friday. There is a list available of the weeks activities. | |
| Hairdresser | Yes | Every Wednesday afternoon - male and female. This is all done on site. | |
| Podiatrist | Yes | Our Podiatrist visits every 4-6 weeks. | |
| Dietitian | Negotiable | Our Dietitan reviews menus every 6 months and attends for special diets. We are also able to access the Dietitian at the hospital if needed. | |
| Accredited Visitors | Yes | Age Concern registered visitors | |
| Kaumatua | Negotiable | We will access a Kaumatua when required. | |
| Chaplain/Spiritual Advisor | Yes | Two days per week from The Salvation Army. | |
| Other Personnel | Yes | We have a delightful and supportive Facility Administrator, Merilyn. | |
| Updated: 27 Mar 2012 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Gastronomy/Nasogastric Management | No | But we can access this if required. |
| Oxygen Management | No | But we have staff who are capable in this area. |
| Surgical Followup | Yes | A staff member will escort residents to appointments if family member is not available, transport can also be arranged. |
| Wound Care | No | But we have staff who are capable in this area and have on going training in place. |
| Diabetic Care | No | But we can access this if required. |
| Continence Advisor | Yes | Nurse Maude Assn provides this service. |
| Infection Control | Yes | Registered Nurse has NZQA Intermediate Certificate in Infection Control |
| Stomal Therapist | Yes | Nurse Maude Assn provides this service. |
| Specialist Palliative Care | No | But we have staff who are capable in this area and have on going training in place. |
| Palliative Care | Yes | The staff are experienced in end of life care. |
| Psychiatric Care | No | But we can access this if required. |
| Stroke Rehabilitation | No | But we have staff who are capable in this area and have on going training in place. |
| Tracheotomy Care | No | But we can access this if required. |
| Dialysis | No | But we can access this if required. |
| Spinal Injuries | No | But we can access this if required. |
| Specialised Dementia Care | Yes | 24 bed unit with deciated staff. |
| Gerontological Care | Yes | Our Nurse Manager is trained in this area. |
| Urology | No | But we can access this if required. |
| Clinical Manager | Yes | Jill Quianoo |
| Anthroposophical Care | No | But we can access this if required. |
| Psychologist | No | But we can access this if required. |
| Psychiatrist | No | But we can access this if required. |
| Updated: 16 Dec 2009 | ||
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | Provided funding is approved. |
| Short Term Care e.g. Carer Support, Respite Care | Yes | Respite and Carer Support |
| Carer Support/Respite Care Booking Facility | Yes | Please contact us if you require this service. |
| Whanau Room | No | Although we do not have a dedicated whanau room, we encourage family and friends to be actively involved in all aspects of our resident's life here at RestHaven |
| Rooms (Single) | Yes | All our rooms are single and are of the same size. Newly refurbished spacious wet areas are located close to all rooms. Light and airy rooms with TV and phone connections. The rooms are welcoming and bright. |
| Rooms (Suit Couple) | Yes | We have some rooms with an adjoining door for couples. |
| Ensuite | No | But all our toilet and bath facilities are easily accessible from all rooms. |
| May Bring Own Furniture | Yes | All rooms have in-built furniture units. We encourage you to bring your own ornaments, small furniture and belongings to make your room feel just like home. |
| Alcohol Permitted | Yes | By negotiation. |
| Pets In Residence | Yes | We have a canary and fish tanks for the pleasure of our residents. One resident currently has a cat onsite. |
| Negotiate To Bring Own Pet | Yes | If you have a pet we will happily discuss your needs with you. |
| Phone Access In Own Room | Yes | We can arrange for your own phone at Resident's expense. Mobile phone may be used by residents in their room. |
| Resident can adjust heating in own room | Yes | The building is well heated throughout. Radiators are located in each bedroom and the resident can adjust the heating level. |
| Residents Committee | No | We do however have monthly resident's meetings, chaired by our Activities Officer. |
| Newsletter | Yes | Quarterley. |
| Policy for management of challenging behaviour | Yes | We have an Oceania policy in place which can be printed off for you if needed. |
| Confused Residents | Yes | We have an Oceania policy in place which can be printed off for you if needed. |
| Lounges/seating areas | Yes | The main lounge and dining room are centrally situated. There are a number of small seating areas both inside and outside. |
| Outings | Yes | We go all sorts of places! We go to Akaroa, Orana Park, out to the beach, Haswell Quarry, other Rest Homes and other places of interest. We are open to suggestions too! |
| Rural Setting | No | We are located in the bustling city, but are very peaceful and homely. |
| Smokers Room | Yes | Our smoker’s room is located separately from the main building. Access is undercover. Windows facing in all directions give great views of all the ‘comings and goings’ and of the garden. Also a pool table in the room! |
| Smoking Permitted | Yes | In designated areas only |
| Semi-Secure | Yes | Secure garden area in Dementia Unit. |
| Sprinklers | Yes | |
| Updated: 22 Feb 2011 | ||
| Resthaven is situated among peaceful gardens in the heart of bustling Christchurch. With individual and personalized care in comfortable, homely surroundings living at Resthaven takes the worry away and allows you to relax and enjoy the good things in life - friendship and fun.
BACKGROUND Resthaven was opened as an Aged Care Residence on 1935 and the present facility has been in operation since 1980 and was previously run by The Salvation Army. It is an Oceania Group care facility and is a classic of its era, refurbishment has modernised the interior. Resthaven is a 49-bed purpose built rest home located in the central city area of Christchurch, between the “four avenues”. The small lounges located at convenient points around the home are ideal for small groups of residents or residents and their visitors. There are two kitchenettes which contain a fridge - residents and visitors are welcome to make a ‘cuppa’ here. We have a beautiful large conservatory area - it is light and sunny and is able to be used by residents and their families it's a great place for celebrations and activities! Our grounds are more spacious that they appear from the road. The design of the home incorporates a number of sheltered courtyard areas, many with raised gardens surrounded by seating, onto which the rooms face. Other garden seating is provided under the large walnut tree at the end of the property. A swing, for visiting children, is conveniently located near the entrance . CULTURAL AND SPIRITUAL EXPRESSION We recognise that cultural and spiritual diversity exists among our residents. Our policy is to provide a service which acknowledges and respects the cultural and spiritual needs of each individual resident in our care. We recognise the principles of the Treaty of Waitangi - partnership, participation, and protection - which must under pin any health strategies we develop. We acknowledge taha wairua (spiritual), taha hinengaro (mental), taha tinana (physical), and taha whanau (family), as the cultural basis for provision of services to Maori. Each resident's cultural and spiritual beliefs and practices are recognised and respected, and reflected in their care plans. Family/whanau consultation, and participation, in care is welcomed. Reasonable efforts are made to enable special cultural and spiritual beliefs and practices in relation to diet, dress, and special events to be fulfilled. Spiritual and cultural beliefs and practices are recognised and respected in relation to death, dying, and grief. We would be delighted to show you around our home - for an appointment or for further information please contact the Manager - you can also call us, or just drop in! |
| Updated: 29 Nov 2010 |
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Residents are very much encouraged to maintain friendships and activities outside the home.
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| Updated: 22 Feb 2011 |
| Topic | Details | |
|---|---|---|
| Details re Meals | All meals cooked on site, home baking for morning and afternoon teas. Special occasions catered for well e.g. 100 yr birthday parties. Our suppliers have told us they would come and eat here as we buy the best variety of food available! We are able to provide a meal for family provided we have notice, there may be a small charge for this. | |
| Staffing Details | Good ratio of staff to residents and is always being reviewed as needs change. Many of our staff are long serving and experienced. We are a friendly bunch. | |
| Associated Complexes | We are an Oceania Group care facility. | |
| Fees Details/Fees Do Not Include | Please contact our Nurse Manager for further details. | |
| Updated: 27 Nov 2008 | ||
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Fijian Indian | Yes | |
| German | Yes | |
| Interpreter | No | could be accessed if required. |
| Updated: 27 Nov 2008 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | Monthly services |
| Baptist | Yes | Monthly services |
| Christianity | Yes | |
| Denominations/Faiths represented | Yes | |
| Inter denominational | Yes | We have visiting clergy from Anglican, Baptist, Roman Catholic and Presbyterian churches |
| Presbyterian | Yes | Monthly services |
| Roman Catholic | Yes | Individual Roman Catholic Communion is held as required. |
| Salvation Army | Yes | Our Chaplin is available on call and visits twice a week. |
| (Other comments) | No | Other religious denominations visit our centre on a regular basis. Please let our manager know if you wish to access these. |
| Updated: 27 Nov 2008 | ||
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.03 km | The bus stop is right outside that will take you into the city or out into the suburbs. |
| Shops | 0.50 km | Cafe on the corner with the chemist over the road and the central city shopping only 2 kms down the road |
| Mall | 2.00 km | We are also close to a number of suburban malls such as The Palms, Riccarton and Merivale Mall |
| Parks | 2.00 km | Hagley Park |
| Library | 2.00 km | Central Library, we also have an in-house library run by our Activities Officer who changes the books monthly. |
| Updated: 27 Mar 2012 | ||
| Credential | Status | Details |
|---|---|---|
| New Zealand Aged Care Association | Yes | |
| ACE ("Aged Care Education" Training programme) | No | All staff are required to work towards completing the National Certificate in Community Support Services (Residential Strand). We also run a comprehensive inservice programme reflecting needs and issues in the Home. |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | Several Staff hold this qualification. |
| CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) | Yes | |
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| Updated: 22 Feb 2011 | ||