Dementia Care (Secure environment)

Redwood Home and Hospital, Rotorua - Awhina Mai

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Redwood Rest Home and Hospital is a homely, friendly place with a strong community spirit and a reputation for skilled, Wholehearted Care.

Redwood offers comfortable living, companionship and care. We're located within easy walking distance to Te Ngae shopping centre and close to public transport and the Rotorua International Airport.

We have beautiful, expansive grounds, sheltered courtyards and a fully functional chapel that provides Sunday services for residents and their guests.

Redwood is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care.

As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers.

For more information, please visit the Bupa link below.

Our facility also offers these services:

Contact Details
Detail
Address429 Te Ngae Road   View Map
City/TownRotorua
Postal AddressAs above
District Health Board AreaLakes
Phone(07) 349 7150
Fax(07) 349 7169
Mobile0272374589
ManagerLiz Leslie (Phone: (07) 349 7150)
OwnerBupa Care Services (Phone: 0800 60 80 99)
Email
Website http://www.bupa.co.nz/Rest-Homes-and-Hos...
Updated: 6 Dec 2011

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsUnknown
Updated: 10 Feb 2012

Vacancy Details
DetailStatus
Total number of beds at this level of care19
Long term vacancyNo
Short term vacancyNo
Subsidised short term care vacancyNo
Private short term care vacancyNo
Impending vacancyNo
Updated: 10 Feb 2012

Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes
Enrolled Nurse Yes
Physiotherapist Yes
Occupational Therapist Yes
Activities Co-ordinator Yes
Hairdresser Yes Hairdresser visits the unit by appointment.
Podiatrist Yes Contracted podiatrist 6 weekly.
Dietitian Yes Bupa Care Services has access to dietician for advice and menu reviews
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Contracted Chaplain visits Tuesdays and Thursdays.
Other Personnel Yes
Updated: 21 Sep 2010

Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Gastronomy/Nasogastric Management Yes
Oxygen Management Yes
Surgical Followup Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes
Infection Control Yes
Stomal Therapist Yes
Specialist Palliative Care Yes
Palliative Care Yes
Psychiatric Care Yes
Stroke Rehabilitation Yes
Specialised Dementia Care Yes
Gerontological Care Yes
Urology Yes
Community Health Yes
Clinical Manager Yes
Other Nursing Specialities Yes
Psychiatrist Yes
Updated: 16 Feb 2010

Features
FeatureStatusDetails
Under 65 yrs with Disability Yes
Day Care Yes We have a secured day care with a dedicated activties 7 hours per day.
Short Term Care e.g. Carer Support, Respite Care Yes
Carer Support/Respite Care Booking Facility Yes
Primary Health Funded Short Term Care Yes
Palliative Care Contract Yes
Rooms (Single) Yes
Ensuite Yes
May Bring Own Furniture Yes
Alcohol Permitted Yes By advise of GP
Pets In Residence Yes
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Maori Kaupapa Yes
Residents Committee Yes The committee runs once per month.
Family Committee Yes The committee runs once per month
Newsletter Yes Newlatter comes out once per month.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes
Outings Yes
Smokers Room Yes
Smoking Permitted Yes
Sprinklers Yes
Audit report available Yes
Updated: 21 Sep 2010

Special Features
AWHINA MAI PHILOSOPHY OF CARE

NGÄ TOHU WHAKAARO O AWHINA MAI

Residents, family and staff have gathered in unique circumstances - our partnership begins today.
E te tangata whenua, te whänau, me ngä kaimahi, kua whäiti mai nei- Kua tïmata ta tatau noho-tahi mahi-tahi i tënei ra.

Together, Redwood Rest Home and Hospital will endeavour to enjoy a remarkable journey of trust, honesty and companionship.
Waiho tahi ma Redwood e whai kia pai ta tatau haere-tahi, i runga i te pono, i te tika.

Each day we, will respectively nurture, protect and enjoy the essence of time.
Ia ra ma matau koutou hei awhi, hei manaaki, kia pai ta koutou noho i runga i te rangimärie

Resident’s individuality will be honoured, and respected at all times.
Ka whakahö tia töu rangatiratanga i ngä wa katoa.

Staff will have educated knowledge to understand dementia and interpret resident’s language of behaviour
Kei te matau ngä kaimahi ki ngä mate pouware o te tangata me te möhio kit e awhi i aua mate.

Awhina Mai is a shared living environment and will provide the freedom of space to move and promote self expression with dignity.
Ko ënei te ahüa o Äwhina Mai, he noho-tahi he whakawätea i te türanga o tënäa o tënä kia tu rangatira ai te tangata.

Social activities will enrich our resident’s cognitive and physical participation.
Ma to tatau mahi-tahi ka noho rangatira o tatau whakaaro o tatau tinana hoki.

All in all Awhina Mai staff will ensure residents are cared for in a homely and professional manner.
Aha koa tonu, ma ngä kai mahi o Äwhina Mai e whakatutuki te awhi te manaaki i ngä kai noho o tënei kainga
Updated: 17 Sep 2009

Interests & Activities

Activity programme - Diversional Therapist assigned to these residents.
Alzheimer's Society - Field Officer visits on a regular basis and as and when required.
BBQ - Family BBQ held in gardens organised by Diversional Therapy. Invitations sent out to familis and friends.
Big print books - available from main library
Blind Foundation - available as required.
Board games - available with assistance from Diversional Therapist.
Bowls - inter resthome bowls take place on a regular basis organised by Diversional Therapist.
Chapel - interdenominational services are held in the Redwood Chapel every Sunday.
Cooking - resident participation is encouraged in this acitivity with Diversional Therapist.
Digital camera - available to capture those precious moments.
Email - available through reception
Entertainers - arranged by Diversional Therapists Entertainment
Garden - safe environment for all residents
Minibus - Redwood Van takes residents for outings
Sing-a-longs - held on a regular basis with activities programme
Residents are encouraged to dine with the rest home residents in the rest home lounge.

Updated: 17 Sep 2009

Additional Information
TopicDetails
Details re Meals 6 week rotational menu provided by Redwood. Special food requirements are catered for.
Staffing Details 24 hour care by Registered Nurse, Registered Enrolled Nurse and experienced Health Care Assistants
Updated: 21 Sep 2010

Languages Spoken
LanguageStatusDetails
Cook Island Yes
Deaf Blind Sign Language Yes
English Yes
Fijian Yes
Filipino Yes
Maori - Te Reo Yes
Sign Language Yes
Updated: 15 Mar 2011

Religious Affiliations
Religious AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Christianity Yes
Inter denominational Yes
Islam Yes
Jehovah Witness Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Seventh Day Adventist Yes
Updated: 17 Sep 2009

Distances
LocationDistanceDetails
Public Transport   buses pass hourly
Shops   Te Ngae Shopping Complex
Mall   Te Ngae Shopping complex
Parks   Redwood Forest
Library   On site
Updated: 17 Sep 2009

Credentials
CredentialStatusDetails
Audit Report Available. Yes
RVA (Retirement Villages Association of New Zealand (Inc)) Yes
National Certificate in Diversional Therapy Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) Yes
Bureau Veritas Quality International (Auditing Agency) Yes
Updated: 17 Sep 2009


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