Dementia Care (Secure environment)
Norfolk Court Rest Home Ltd - Norfolk Haven Protective Living Environment Stg 3
 Click to enlarge |
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Committed To Caring For The Older Person.
Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 68 - 72 Normanby Street View Map |
| District | Northland |
| City/Town | Dargaville 0310 |
| District Health Board Area | Northland |
| Phone | (09) 439 6214 |
| Fax | (09) 439 4285 |
| Mobile | 0274 775 132 |
| Manager | Ms. Carla Doran (Phone: (09) 439 6214) |
| Owner | Mr. Stuart and Mrs. Michelle House (Phone: (09) 439 6214) |
| Updated: 6 Sep 2011 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Unknown |
| Updated: 23 Jan 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 11 |
| Updated: 23 Jan 2012 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 40 | Yes | 5 days per week. Doctor on call 24 hours, 7 days a week. Manager (Paramedic) on call 24 hours. |
| Physiotherapist | Negotiable | As instructed by medical practitioner | |
| Occupational Therapist | Negotiable | As instructed by medical practitioner | |
| Own Social Worker | No | Available on request | |
| Diversional Therapist | Yes | 5 days per week, plus planned activities for some weekends | |
| Activities Co-ordinator | Yes | 5 days per week | |
| Hairdresser | Yes | Every Wednesday in our own salon | |
| Podiatrist | Negotiable | Available on request | |
| Dietitian | Negotiable | All meals and recipies planned in conjunction with a dietician | |
| Accredited Visitors | Negotiable | ||
| Kaumatua | Yes | Kaumatua and Kuia are available to call on from most marae in our district | |
| Chaplain/Spiritual Advisor | Negotiable | Regular visits from local Chaplains | |
| Other Personnel | Negotiable | All measures will be made to satisfy Residents needs | |
| Updated: 10 Aug 2009 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Gastronomy/Nasogastric Management | No | Available on request |
| Oxygen Management | Yes | All staff are trained in the use of oxygen |
| Surgical Followup | Yes | In-house Doctor visits. Residents taken to specialist appointments by family or management. |
| Wound Care | Yes | Registered Nurse trained in wound care. |
| Diabetic Care | No | Available on request. Nurse attached to Dargaville Hospital assists with our Diabetic care. |
| Continence Advisor | No | Available on request via Northland Base Hospital. Staff trained by advisor on continence/incontinence. |
| Infection Control | No | All staff undergo infection control training. Liaise with Northland Base Hospital. |
| Stomal Therapist | No | Available on request |
| Psychiatric Care | Yes | Regular visits from Mental Health via Northland Base Hospital |
| Stroke Rehabilitation | No | Available on request |
| Tracheotomy Care | No | Available on request |
| Dialysis | No | Available on request |
| Primary Rural Health Care | No | Available at local medical centre/hospital. |
| Specialised Dementia Care | Yes | Specialised Protective Living environment available |
| Gerontological Care | Yes | As part of dementia care. |
| Community Health | No | Available on request |
| Clinical Manager | Yes | Registered Nurse |
| Psychologist | No | Available on request as part of the dementia programme. |
| Psychiatrist | No | Referrals made to Whangarei and visits made to us. |
| Updated: 10 Aug 2009 | ||
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | Provided assessed under YPD criteria |
| Day Care | Yes | As agreed |
| Short Term Care e.g. Carer Support, Respite Care | Yes | We welcome short term stays |
| Carer Support/Respite Care Booking Facility | Yes | |
| Primary Health Funded Short Term Care | Yes | We welcome overnight stays |
| Palliative Care Contract | No | Available if authorised |
| Whanau Room | Yes | Residents bedroom in the Haven but an lounge is available for family use if appropriate in the Rest Home section. |
| Rooms (Single) | Yes | All large, single room accommodation with ensuites. |
| Ensuite | Yes | All rooms but one have an ensuite |
| May Bring Own Furniture | Yes | We encourage Residents to personalise their rooms with favourite pictures and furniture |
| Alcohol Permitted | Yes | Under allocation by Management |
| Pets In Residence | No | Staff regularly bring in house pets to visit our residents |
| Resident can adjust heating in own room | Yes | Adjusted by staff as requested |
| Maori Kaupapa | Yes | As required |
| Residents Committee | Yes | Residents meetings bi monthly. Those able to are welcome to join the Rest Home |
| Family Committee | No | We welcome any input by families |
| Newsletter | Yes | We are currently running a newsletter on a quartly format |
| Policy for management of challenging behaviour | Yes | As circumstances dictate |
| Confused Residents | Yes | Norfolk Haven is a stage three facility |
| Lounges/seating areas | Yes | Several and varied inside and outside areas |
| Outings | Yes | Extensive activities progamme. Regular outings in our 14 seater bus. |
| Rural Setting | Yes | Nestled back from the road for peace and privacy yet centrally located - being only 100metres from Dargaville's main shopping centre |
| Smokers Room | Yes | Outside area - covered. |
| Smoking Permitted | Yes | In designated external areas for Residents safety and the rights of others considered |
| Semi-Secure | Yes | Protective Living area is designated as Stage 3 |
| Sprinklers | Yes | Sprinklers, smoke detectors, security system |
| Updated: 10 Aug 2009 | ||
   Click to enlarge |
| Our Protective Living Environment ensures that our Residents who require special care receive all the care and support they need.
All rooms in our Protective Living Environment are individual rooms and have their own ensuite and heating control. The recreation officer runs daily activities and during the warmer months the sunny decks and garden are made the most of. We have very homely community lounges and dining rooms. Our daily recreation & activities keep our Residents and visitors entertained, energised and smiling! |
| Updated: 23 Nov 2008 |
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Activity programme, Advocate, Art, Bingo, Board games, Bowls, Canine friends, Children, Church, Concerts, Dancing, , Entertainers, Exercises, Games, Garden, Housie, Indoor Games, Jigsaws, Library, Minibus outings, Music, Piano, Sing-a-longs, Newspaper reading, Parties, Pastoral care, Quizzes, Recreation, Religious services, RSA, Visitors |
| Updated: 23 Nov 2008 |
| Topic | Details | |
|---|---|---|
| Details re Meals | All our meals are cooked on-site and all recipes are prepared in conjunction with a dietician to ensure that our residents get the maximum out of their meals. | |
| Staffing Details | We have 30+ staff working in our facility and all participate regularly in ongoing training such as Aged Care Education Core Programme, Supplement & Dememtia, regular inservices held on-site, seminars on Alzheimers, Incontinence, Parkinsons, Infection Control, The Heart Foundation and many more. | |
| Fees Details/Fees Do Not Include | These terms will be discussed with Management on entry. | |
| Updated: 23 Nov 2008 | ||
| Language | Status | Details |
|---|---|---|
| English | Yes | All staff fluent |
| French | Yes | Basic knowledge |
| Maori - Te Reo | Yes | Good understanding of Te Reo |
| Sign Language | No | staff practised in lip reading. |
| Yugoslavian | No | Resident available for interpretation. |
| Updated: 23 Nov 2008 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Brethren | Yes | |
| Christianity | Yes | |
| Inter denominational | Yes | All denominations welcome |
| Methodist | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| Seventh Day Adventist | Yes | |
| (Other comments) | No | Norfolk Court does there best to ensure all religious affiliations are upheld. |
| Updated: 23 Nov 2008 | ||
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.10 km | local private taxi/bus service available on request. Bus to Auckland daily. Shoppers bus to and from Whangarei weekdays. |
| Shops | 0.10 km | Norfolk Court is situated 100 metres from Dargaville's main shopping centre yet has the privilege of peace and privacy |
| Parks | 0.50 km | several within half a KM from Norfolk Court |
| Library | 0.10 km | excellent facility with-in a pleasent stroll |
| Updated: 23 Nov 2008 | ||
| Credential | Status | Details |
|---|---|---|
| New Zealand Aged Care Association | Yes | Norfolk Court is a member. |
| ACE ("Aged Care Education" Training programme) | Yes | Staff training is an on going commitment of Norfolk Court |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | Several staff have attained this Nationally recognised qualification and others are working towards it. |
| International Certifications Limited (Auditing Agency) | Yes | Norfolk Court and Norfolk Haven Certification Auditors |
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| Updated: 23 Nov 2008 | ||