Dementia Care (Secure environment)
Hillcrest Hospital
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We believe every person is entitled to be treated with respect at all times and given encouragement to retain the highest level of personal dignity, integrity and independence compatible with their state of health.
We endeavour to develop the full potential of our patients, residents, and clients in a caring and safe environment and encourage family participation. Our aim is to be an efficient organisation providing an increasingly high quality of care which in non discriminatory with respect to religion, culture and ehtnic origin acknowledging patient needs,preferences and rights. We will achieve this by utilising a committed and skilled multi disciplinary team reinforced by an ongoing programme of education. Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 86 Friesian Drive View Map |
| Suburb | Mangere |
| District | South Auckland |
| City/Town | Auckland |
| Postal Address | 2022 |
| District Health Board Area | Counties Manukau |
| Phone | (09) 275 8349 |
| Fax | 09 275 8347 |
| Mobile | 0275335066 |
| Manager | Sue Calvo (Phone: 09 275 8349) |
| Website | http://www.cht.co.nz |
| Updated: 2 Apr 2012 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | No |
| Updated: 8 Mar 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 20 |
| Long term vacancy | Yes |
| Short term vacancy | Yes |
| Impending vacancy | No |
| Updated: 22 May 2012 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Nurse Practitioner | Yes | We have access to Nurse Practitioners working with CMDHB. | |
| Registered Nurse | Yes | We have a team of 11 RN's who provide 24 hour care each day. | |
| Healthcare Assistants/Caregivers | Yes | We employ Caregivers who work a variety of shifts to ensure our clients receive the very best of care 24 hours/day | |
| Physiotherapist | 8 | Yes | We have a physio who visits the facility each week and who is available at other times as necessary. She is instrumental in doing assessments of our clients, teaching staff to ensure safe lifting practises, and looking at our equipment needs. |
| Occupational Therapist | 12 | Yes | Our OT visits 2 days a week but is capably supported by 2 OTA's who provide the day to day activities programme for our residents. |
| Hairdresser | Yes | Our hairdresser visits on a regular basis. | |
| Podiatrist | Negotiable | Our podiatrist visits on an as needs basis. | |
| Dietitian | Yes | Our dietitian vists and audits menus and is also available when we need specialist advise regarding our clients needs. | |
| Updated: 31 Dec 2010 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Gastronomy/Nasogastric Management | Yes | Is available should it be necessary. |
| IV Antibiotic Capability | Yes | Is available should it be necessary. |
| Oxygen Management | Yes | Is available should it be necessary. |
| Surgical Followup | Yes | Is available should it be necessary. |
| Wound Care | Yes | Is available should it be necessary. |
| Diabetic Care | Yes | Is available should it be necessary. |
| Continence Advisor | Yes | We have a continence advisor and skilled staff who manage the needs of our clients. |
| Infection Control | Yes | We have an Infection Control nurse who cares for our clients and seeks specialised advise should it be necessary. |
| Stomal Therapist | Yes | Is available should it be necessary. |
| Specialist Palliative Care | Yes | We provide specialist palliative care as required and liase with local Hospice and other Palliative Care teams as required. |
| Palliative Care | Yes | As above |
| Psychiatric Care | Yes | All our staff are trained to provide specialised Dementia Care to our clients. Regularly, updating their knowledge base, as research into Dementia is on going. |
| Dialysis | Yes | We can facilitate access to this service which is usually provided by CMDHB. |
| Specialised Dementia Care | Yes | As above |
| Gerontological Care | Yes | As above |
| Clinical Manager | Yes | Our Charge Nurse oversees the clinical management of our clients and is highly skilled in this area. |
| Other Nursing Specialities | Yes | We have access to a variety of clinical nurse specialists as required |
| Psychologist | Yes | Is available should it be necessary. |
| Psychiatrist | Yes | Is available should it be necessary. |
| Updated: 3 Jun 2010 | ||
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | |
| Day Care | Yes | This is available if required, dependent on client needs. |
| Short Term Care e.g. Carer Support, Respite Care | Yes | We will admit clients requiring Carer support and Respite care, as beds are available. |
| Carer Support/Respite Care Booking Facility | Yes | We will admit clients requiring Carer support and Respite care as beds are available. |
| Palliative Care Contract | Yes | This service is available should it be necessary |
| Whanau Room | Yes | We have a Whanau room for families to use. |
| Rooms (Single) | No | We have 20 single rooms in our Dementia suite. |
| Rooms (Suit Couple) | Yes | This can be achieved comfortably if necessary and beds are availble. |
| Ensuite | No | Each room has it's own handbasin and our shower facilities have been totally modernised. |
| May Bring Own Furniture | Yes | Keeping in mind, ease of staff access to client in an emergency situations. |
| Alcohol Permitted | Yes | Clients have supervised access to alcohol should they wish and medical conditions notwithstanding. |
| Pets In Residence | Yes | We have Doves in the outside conservatory area. |
| Residents Committee | No | We have regular residents meetings and family are encouraged to participate. |
| Family Committee | No | As above re Residents committee. |
| Newsletter | Yes | The Newsletter covers both the Hospital and Dementia areas of the facility. |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Lounges/seating areas | Yes | |
| Outings | Yes | CHT has it's own bus which takes clients on outings and is available to Hillcrest, on average, twice a month. |
| Smoking Permitted | No | Smoking is permitted outside in the garden area. |
| Sprinklers | Yes | Our facility meets all the requirements in this regard. |
| Audit report available | Yes | |
| Updated: 12 Oct 2011 | ||
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Our activities programmes include the following
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| Updated: 3 Jun 2010 |
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| Cantonese | Yes | |
| Chinese | Yes | |
| Cook Island | Yes | |
| Croatian | Yes | |
| English | Yes | |
| Ethiopian | Yes | |
| Fijian | Yes | |
| Fijian Indian | Yes | |
| Hindi | Yes | |
| Interpreter | Yes | Available if necessary |
| Maori - Te Reo | Yes | |
| Niuean | Yes | |
| Rarotongan | Yes | |
| Samoan | Yes | |
| Tongan | Yes | |
| Updated: 3 Jun 2010 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | Is available |
| Baptist | Yes | Is available |
| Brethren | Yes | Is available |
| Buddhism | Yes | Is available |
| Christianity | Yes | Is available |
| Denominations/Faiths represented | Yes | We have access to a variety of denominations as required. |
| Hinduism | Yes | Is available |
| Inter denominational | Yes | Is available |
| Islam | Yes | Is available |
| Jehovah Witness | Yes | Is available |
| Methodist | Yes | Is available |
| Presbyterian | Yes | Is available |
| Roman Catholic | Yes | Is available |
| Salvation Army | Yes | Is available |
| Seventh Day Adventist | Yes | Is available |
| Updated: 3 Jun 2010 | ||
| Location | Distance | Details |
|---|---|---|
| Public Transport | 1.00 km | Public transport is nearby. |
| Shops | 1.00 km | Mangere town centre is very close. |
| Mall | 1.00 km | |
| Updated: 3 Jun 2010 | ||
| Credential | Status | Details |
|---|---|---|
| Audit Report Available. | Yes | |
| New Zealand Aged Care Association | Yes | All CHT facilities are a member of NZ Aged care Association. |
| ACE ("Aged Care Education" Training programme) | Yes | All our staff receive training into the ACE programme. |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | Several of our staff have this qualification. |
| Enhancing Quality Services (Auditing Agency) | Yes | |
| The DAA Group Limited (Auditing Agency) | Yes | |
| Health and Disability Auditing New Zealand Limited (Auditing Agency) | Yes | |
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| Updated: 22 Sep 2011 | ||