Dementia Care (Secure environment)
Elmwood House
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Our key concepts are “safety and acceptance”. We embrace the person as they were and who they are now.
ELMWOOD HOUSE MISSION STATEMENT "A commitment to provide the highest quality and professional standards in meeting the residents individual, psychological, cultural and spiritual needs within a safe, warm, caring, friendly, . family oriented environment." Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 44 Nelson Crescent View Map |
| City/Town | Napier |
| District Health Board Area | Hawke's Bay |
| Phone | (06) 834 4048 |
| Fax | (06) 834 0981 |
| Manager | Debbie Steed RCpN BN & Caroline Ashby R.Comp.N (Phone: (06) 834 4048) |
| Owner | Geoff Yates (Phone: (06) 835 0024) |
| Website | http://www.dementiacare.co.nz/ |
| Updated: 5 May 2011 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Unknown |
| Updated: 13 May 2010 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 25 |
| Updated: 13 May 2010 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | ||
| Physiotherapist | Negotiable | Community Physiotherapy can be accessed as required. The physiotherapists also provide staff training. | |
| Own Social Worker | Negotiable | Referral to Alzheimer's Society or other services. | |
| Diversional Therapist | Yes | Our very experienced diversional therapist is completing her formal training. | |
| Hairdresser | Yes | Fortnightly | |
| Podiatrist | Yes | Six to eight weeks | |
| Kaumatua | Yes | We link in with Maori Health providers as requested. | |
| Chaplain/Spiritual Advisor | Yes |
| Feature | Status | Details |
|---|---|---|
| Day Care | Yes | |
| Short Term Care e.g. Carer Support, Respite Care | Yes | |
| Whanau Room | No | However, we will do our best to accomodate families needs as and when required. Lazy Boy chairs or a strether may be used for those who 'stay over' and the staff room and kitchen can also be used. |
| Rooms (Single) | Yes | Single rooms provide privacy where residents can receive relatives and friends. The rooms are all well lit with natural light. There is plenty of space for personal belongings. |
| Ensuite | No | Our residents require assistance with showering and toileting. It is therefore safer for them for these activities to be carried out in larger purpose built areas. |
| May Bring Own Furniture | Yes | We encourage people to bring their own furniture. Residents usually prefer to use the beds that we provide. |
| Alcohol Permitted | Yes | Alcoholic beverages are served on occasions eg parties etc but no alcohol is to be retained in rooms unless by prior arrangement. |
| Pets In Residence | Yes | We have a cat and kittten. SPCA also make regular visits with their animals |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | Our portable phone is available for residents use. |
| Resident can adjust heating in own room | No | Elmwood House is centrally heated. |
| Family Committee | No | We have very open communication with our family members and we often refer families to Alzheimer's Society which is conveniently located next door. |
| Newsletter | Yes | Quarterly |
| Policy for management of challenging behaviour | Yes | It is rare for us to use any restraints as we try to ensure that situations where this might occur do not eventuate. We do not use medication as a form of restraint. |
| Confused Residents | Yes | |
| Lounges/seating areas | Yes | The dining/lounge area is situated in a sunny position overlooking the inner central courtyard and back garden. The outside sitting areas, lawns and gardens are a focal point of the home. |
| Outings | Yes | Because of the nature of our residents we do not go on lengthy outings. We do however take residents out every day to view the local sights. |
| Smoking Permitted | No | However if a resident needs to smoke then staff will supervise this activity outside. |
| Sprinklers | Yes | Smoke alarms and smoke stop doors. |
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| Elmwood House is an architecturally purpose designed facility built in full accordance with the Health Department requirements for the residential care of the elderly. It is spacious light and open. The grounds are attractively planted with shrubs and annuals and are well maintained. Large windows and sliding doors give views over the gardens and easy indoor-outdoor access.
In this unit, care has been taken in the design to ensure that there is plenty of space for residents to move around through the home and garden freely and unobstructed. The inner courtyards and the resulting openness of the main living areas mean that staff can easily observe the comings and goings. Office areas also have large expanses of window enabling staff to be seen by residents and therefore providing a reassuring presence. The design elements combined with our skilled staff management and care of residents mean that Elmwood House has a serene and dignified feel. This is observable in the dressing and grooming of our residents. We take particular care the ensure that our residents are dressed and groomed according to how they would usually present themselves eg applying makeup and nail polish, attending the hairdresser, being dressed in ‘smart casual’ attire, colour co-ordinated, wearing a tie, stocking etc where appropriate are very important components to helping our residents retain their dignity. The personnel associated with Elmwood House ranging from the owner to employees are a special feature of our service. The owner has a commitment to providing high quality care and employing staff are who have true compassion. We deliver a service that we would use ourselves if the need arises. VISITING Visits from family and friends are encouraged at all times and we usually have lots of visitors. We invite you to use family areas such as the tea and coffee making area. You are also welcome to join us for meals (preferably not breakfast). At the time of admission we know that you will have lots of questions. For many couples the admission of a partner to Elmwood House also raises issues including loneliness. Some people like to visit frequently whilst for others visiting us is sometimes hard. We will do our best to answer your questions and give you support. We also have a very good resource next door; the Alzheimer’s Society rooms, where we often refer people. Visitors will appreciate that a resident suffering from Alzheimer’s and similar disorders may display behaviour, which under normal circumstances may be considered inappropriate. Your acceptance of such occurrences is an important part of the resident’s ongoing therapy. ELMWOOD HOUSE PHILOSOPHY The management and staff are committed to quality care with the residents needs being met in an environment in which they feel safe, comfortable and welcome. The residents individual physical (tinana), psychological (hinengaro), spiritual (wairua) and family (whanau) needs and choices are recognised and therefore we are committed to holistic health, in respect to different races and ethnic groups having different perceptions of and reactions to health and illness. We recognise that our residents are part of a wider community and will endeavour that links are maintained on an individual basis as well as with the input of the multidisciplinary team to maximise their potential, independence and quality of life. We believe that our business must be operated using the principles of total quality management and financial control, therefore providing a client focused service which continually seeks for ways to improve the delivery of our service. |
| Updated: 20 Sep 2006 |
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The activity programme at Elmwood House is person centred so components such as communication knowing the residents life story, recognising their sexuality, respecting and understanding their spirituality, culture beliefs and values are important. The programme covers creative, intellectual, simple tasks, social contact and individual components.
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| Topic | Details | |
|---|---|---|
| Details re Meals | We have an ‘open door’ policy regarding food. Residents may want to eat at any time of the day or night and staff learn to be responsive to each resident’s requirements. The kitchen, which has a domestic appearance, has a large servery hatch which makes it possible for residents to observe the activity in the kitchen and the preparation of food. Regular meal times are: breakfast 7-8.15am, Dinner 12 midday, Tea 5-530pm. Morning, afternoon tea and supper are also served. A minimum amount of food is kept in residents rooms. | |
| Staffing Details | NURSING CARE A Registered Nurse is on duty at all times. Experienced Enrolled Nurse and Caregivers assist the Registered Nurse to deliver care with the Nurse manger on call as necessary. Staff are selected for their true compassion and an empathy that comes from the heart. We have a very low staff turnover. DOMESTIC STAFF Our domestic staff are very much part of the caring team. They also need to relate well to our residents. Often residents join then in little ways doing domestic activities. MEDICAL CARE Residents normally retain their own doctor although the Home doctor can be utilised if required. It is the management’s policy for all residents to have a general check-up at least every three months. | |
| Associated Complexes | Colwyn House, Hastings. | |
| Fees Details/Fees Do Not Include | Please see the manager for details. |
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Maori - Te Reo | Yes |
| Religious Affiliations | Status | Details |
|---|---|---|
| Inter denominational | Yes | Monthly interdenominational services. |
| Non denominational | Yes | |
| Roman Catholic | Yes | Weekly services. |
| (Other comments) | Yes | Those who are able attend local churches once a month. |
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.40 km | At the end of the street on both Kennedy Road and Latham Street. |
| Shops | 0.50 km | Dairy, Marewa Shopping Centre, |
| Mall | 1.00 km | |
| Parks | 1.00 km | Rose Gardens at Kennedy Park Motor Camp, Nelson Park or the Marina Parade sea front. |
| Library | 1.00 km | Talking Books are delivered as required. |
| Credential | Status | Details |
|---|---|---|
| New Zealand Aged Care Association | Yes | |
| ACE ("Aged Care Education" Training programme) | Yes | |
| Bureau Veritas Quality International (Auditing Agency) | Yes | |
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| Updated: 20 Sep 2006 | ||
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