Rest Home Care

Lady Ascot

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To provide a quality, homely environment in which the frail or confused elderly may live in an atmosphere of respect and friendliness and have their physical and psychological needs met in a dignified manner.

We will always respect your privacy, treat you with dignity,
and involve you in making your own decisions about your care.

Contact Details
Detail
Address24 Ascot Avenue   View Map
SuburbRemuera
City/TownAuckland
District Health Board AreaAuckland
Phone(09) 523 1851
Fax(09) 523 1862
Mobile021 689 496
ManagerMonica Sharma (Phone: (09) 523 1851 or 021 689496)
OwnerLove Earth Aotearoa Foundation (Phone: (09) 528 0456)
Email
Updated: 1 Mar 2011

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsUnknown
Updated: 10 Feb 2012

Vacancy Details
DetailStatus
Total number of beds at this level of care15
Long term vacancyYes
Short term vacancyYes
Subsidised short term care vacancyYes
Private short term care vacancyYes
We have one vacancy as from 23rd January 2012. Please feel free to phone me at any time on 528 0456, 021 689 496
or the rest home on 09 523 1851
Impending vacancyNo
Updated: 10 Feb 2012

Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes New Zealand trained Registered Nurse
Healthcare Assistants/Caregivers Yes Well trained with minimal turnover.
Physiotherapist Yes Visits as need arises
Occupational Therapist Yes Occupational therapist overlooks all activities and advises and trains the staff.
Diversional Therapist Yes Leisure activities are supplemented by the Care Manager and staff in between regular duties. A rheumatism music tape is used for exercise. Diversional therapist conducts sessions twice weekly.
Activities Co-ordinator Yes Our Occupatioan Therapist guides the Care Manager and staff re the activites programme.A final year OT also conducts twice weekly activities.
Hairdresser Yes Professional hairdresser in-house every Wednesday morning.
Podiatrist Yes Steve Robson, mobile podiarist, visits at regular intervals. (every 6 weeks)
Dietitian Yes The Nutrition Consultant reviews our 4 weekly menu cycle. We use this service as and when required.
Accredited Visitors Yes Age Concern visitors .Church vocationists of a number of denominations ( Sister Catherine-Catholic. St Aidans Church representative, Church Choirs visit occasionally.Auckland Grammar boys.Amitaba Hospice volunteers for resident-specific companionship.
Kaumatua Yes As and when needed.
Chaplain/Spiritual Advisor Yes Sister Christina (Roman Catholic) visits once a week.Pastor Paul Kelly-Moore from St Aidan`s Anglican Church conducts monthly visits for Pastoral Care Support for older persons. Services from any other Church can be arranged if required.
Other Personnel Yes Our registered nurse has NZ and overseas experience. Our Care Manager ( Selaima Ofanoa) has been in the elder care service for over 25 years.
Updated: 31 Oct 2011

Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Wound Care Yes Our RN is specialised in wound care
Diabetic Care Yes
Continence Advisor Yes
Infection Control Yes IC is done by our RN
Clinical Manager Yes Our registered nurse conducts Clinical Manager functions.
Updated: 1 Mar 2011

Features
FeatureStatusDetails
Under 65 yrs with Disability Yes
Day Care Yes
Short Term Care e.g. Carer Support, Respite Care Yes
Carer Support/Respite Care Booking Facility Yes
Rooms (Single) Yes Each room has a vanity unit.
Rooms (Shared) Yes We have 1 double room.
Female residents only Yes
May Bring Own Furniture Yes
Pets In Residence No Pet therapy on regular basis.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes Can be arranged on request.
Resident can adjust heating in own room No Heating is taken care of by the staff for safety reasons.
Maori Kaupapa Yes Can be arranged when needed.
Newsletter Yes Due to the size of our rest home we are able to communicate with the families directly on a one-on-one basis.
Policy for management of challenging behaviour Yes Staff are fully aware of policies and procedures in place.
Confused Residents Yes Confused residents are able to wonder about in the gardens and periphery without getting lost.
Lounges/seating areas Yes Elegant lounge with comfortable seating. Also a sunny verandah which is very popular and overlooks private garden area and doubles up as an outdoor cafe/alfresco dining over summer.
Outings Yes Weekly Age Concern bus trips to places of interest around Auckland. Other outings of interest including regular excursions to parks, gardens, seaside etc.Also regular visits to Communicare.
Semi-Secure Yes
Sprinklers Yes
Audit report available Yes
Updated: 1 Mar 2011

Special Features
Lady Ascot Rest Home is located in a beautiful large 1900’s bungalow that has been refurbished into a 15 bed facility. It retains all the grace and serenity of a stately family home. High ceilings give the home a sense of spaciousness and the soft drapery; furnishings and open fireplace create a homely cosiness. Our small size helps us to retain that special homely feel.

The home looks and smells fresh and clean. An attractive small garden compliments the home.

The Home is owned by the Love Earth Aotearoa Foundation, a NZ registered Charity.
Updated: 1 Mar 2011

Interests & Activities

We provide T.L.Q.C. (tender, loving, quality care) in a homely atmosphere with delicious home cooked meals.

There is an interesting program of activities for those who choose to join in.
Mondays are activities with staff members.
Tuesday mornings we have visits to Commincare.
On Tuesday and Wednesday afternoons, Shirley, our motivational therapist, delights with her interesting activity sessions.
Every Friday mornings Frank Vilich entertains with piano accordion and sing -a- longs and during school terms Auckland Grammar senior students visit on Wednesday afternoons and are always very popular.
Every week on Thursday mornings the Age Concern minibus takes residents out on sight-seeing excursions.
The hairdresser, Maureen visits every Wednesday morning for sets, blow-waves, cuts, perms etc.
Our podiatrist visits every six weeks.

We have a well-stocked library including large print books and magazines We also have a good selection of music tapes, audio CD’s, DVDs and videos. Painting, knitting, craftwork, quizzes, dancing and exercises to music, ball games, playing cards, puzzles and board games are among our indoor activities. Petanque is played on fine days on the back lawn.

Birthdays are always party time and our Xmas party for residents, families and friends are always a joyous occasion.

Updated: 1 Mar 2011

Additional Information
TopicDetails
Details re Meals All prepared on premises with special emphasis on oldtime favourites. 4 weekly menu cycle. Special diets available.
Staffing Details 24 hour staffing with very experienced long term staff. New Zealand qualified registerd nurse with over 25 years NZ and overseas experience. Dr. Glenn Reeves is our RH Dr and visits weekly and is on call.
Fees Details/Fees Do Not Include Details available in our brochure
Updated: 1 Mar 2011

Languages Spoken
LanguageStatusDetails
English Yes Every one speaks in English
Fijian Yes Staff available to speak in Fijian
Fijian Indian Yes Staff available to speak in Hindi
French Yes
Hindi Yes Staff available to speak in Hindi.
Japanese Yes
Tongan Yes Staff available to speak in Tongan.
Updated: 1 Mar 2011

Religious Affiliations
Religious AffiliationsStatusDetails
(Other comments) Yes Residents are welcome to have any services of their choice at the rest home.
Updated: 9 Jul 2008

Distances
LocationDistanceDetails
Public Transport 0.05 km Remuera bus stop at corner
Shops 0.06 km Remuera shopping centre
Mall 0.06 km Remuera Shops and supermarket
Parks 0.04 km Ascot Park
Library 0.05 km Remuera Library
Updated: 9 Jul 2008

Credentials
CredentialStatusDetails
Audit Report Available. Yes
N.Z. Aged Care Association (ex Healthcare Providers N.Z.) Yes
N.Z. Aged Care Association (ex ARCH) Yes We have been a member of ARCH for over 14 years.
ACE ("Aged Care Education" Training programme) Yes An on going training.Some staff have already completed ACE programme.
National Certificate in Diversional Therapy No We obtain in -house training from qualified therapists to assist staff and management.
New Zealand Council of Christian Social Services (NZCCSS) No We have visitors from diffrent churches
CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) Yes
Home and Community Support Sector Standards (Standards NZ) Yes We have volunteers from Ambitabha Hospice to spend one -on -one time with residents on a regular basis.
Bureau Veritas Quality International (Auditing Agency) Yes 3 year certification granted. An on going surveillance audit every 18 months.
Other details Yes An ongoing quality control audit is conducted monthly by the Management. We have also been audited by ADHB.
N.Z. Aged Care Association (ex Healthcare Providers N.Z.)N.Z. Aged Care Association (ex ARCH)
Updated: 1 Mar 2011


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