Elizabeth Knox

We aim to be the preferred provider of Residential Care Services in Auckland and to be recognised for the highest standard of care in an environment that values and supports independence and is flexible to community need

Our facility also offers these services:

Rest Home Care

Contact Details
Detail
Address	10 Ranfurly Rd View Map
Suburb	Epsom
District	Central
City/Town	Auckland
Postal Address	P.O. Box 74060 Market Rd.
District Health Board Area	Auckland
Phone	(09) 523 3119
Fax	(09) 522 2473
Manager	Jill Woodward (CEO) (Phone: (09) 520 8440)
Owner	Elizabeth Knox Trust Board (Phone: (09) 523 3119)
Email
Website	www.knox.co.nz
Updated: 26 Jul 2010

Service/Facility Details
Detail	Status
Total number of beds at this level of care	84
Long term vacancy	Yes
Subsidised short term care vacancy	Yes
Private short term care vacancy	Yes
1 x 2 bed room 2 x 4 bed room
Impending vacancy	No
Contract with DHB	Yes
Certification	Yes
Updated: 30 Jul 2010

Personnel
Type	Status	Details
Registered Nurse	Yes	We have 24 hour Registered Nurse cover with at least 6-7 RNs rostered on morning shifts (weekdays). 4 RNs each afternoon shift and 2 RNs on night shift
Nurse Assistant	Yes	We have 20 care-givers on morning shifts, 17 on afternoon shifts and 5 on night shift
Physiotherapist	Yes	2 Trained physiotherapists in attendance full-time Monday -Friday with physiotherapy assistants 2-3 full-time Mon-Friday
Occupational Therapist	Yes	Registered Occupational Therapist 3 days a week - supported by a diversional therapy team Monday - Friday
Diversional Therapist	Yes	3 working Monday - Saturday as above
Hairdresser	Yes	2 days a week
Podiatrist	Yes	Fortnightly
Dietitian	Yes	As required
Accredited Visitors	Yes	Pastoral care Counsellor Dogs Specific disability support agencies
Kaumatua	Yes
Chaplain/Spiritual Advisor	Yes
Other Personnel	Yes
Updated: 11 Jan 2009

Specialities or Areas of Expertise
Specialities or Areas of Expertise	Status	Details
Gastronomy/Nasogastric Management	Yes
Oxygen Management	Yes
Surgical Followup	Yes
Wound Care	Yes
Diabetic Care	Yes
Continence Advisor	Yes
Infection Control	Yes
Stomal Therapist	No	Accessed as required
Specialist Palliative Care	Yes
Palliative Care	Yes	As required
Psychiatric Care	Yes	As required
Stroke Rehabilitation	Yes	As required
Tracheotomy Care	Yes	DHB services as required
Dialysis	Yes	DHB services as required
Specialised Dementia Care	Yes
Gerontological Care	Yes	Gerontologist is a member of our Medical Team
Clinical Manager	Yes
Updated: 11 Jan 2009

Features
Feature	Status	Details
Under 65 yrs with Disability	Yes	Elizabeth Knox Home and Hospital has a very long history of providing high quality, independence focused care and support to young physically disabled. With approximately 28 - 30 long term young residents we also provide regular respite.
Day Care	Yes
Short Term Care e.g. Carer Support, Respite Care	Yes
Carer Support/Respite Care Booking Facility	Yes	A number of people regularly access respite care services
Rooms (Single)	Yes	Most rooms are single rooms
Rooms (Shared)	Yes
Rooms (Suit Couple)	Yes	We have facilities suitable for couples
Ensuite	Yes	We have a mix of en-suite and shared facility rooms
May Bring Own Furniture	Yes
Alcohol Permitted	Yes	We encourage both elders and young to follow their usual patterns of socialising
Pets In Residence	Yes	Visiting pets - we have had residents who have brought pets and this is always an option
Negotiate To Bring Own Pet	Yes
Phone Access In Own Room	Yes	All rooms have telephones available
Resident can adjust heating in own room	Yes
Maori Kaupapa	Yes
Residents Committee	No	Monthly residents meetings
Newsletter	Yes
Policy for management of challenging behaviour	Yes
Confused Residents	Yes
Lounges/seating areas	Yes	Multiple lounges
Outings	Yes	Regular outings
Rural Setting	No	Leafy Epsom site - 5 acres
Smokers Room	Yes	Covered outside area
Smoking Permitted	Yes
Semi-Secure	Yes
Sprinklers	Yes
Updated: 11 Jan 2009

Special Features
Elizabeth Knox Home and Hospital is a 100 year old not for profit organisation, set in lovely leafy Epsom. With a long history of providing high quality care the Knox tradition is one of having excellent staff / resident ratios with a focus on enhancing independence and quality of life.
Updated: 5 Jan 2009

Interests And Activities
Activity programme, Advocate, Alzheimer's Society, Art, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Care and Craft, Chapel, Children, Church, Classical Music, Communicare, Companion Club, Concerts, Craft, Cooking, Dancing, Digital camera, Electric beds, Entertainers, Entertainment, Exercises, Fax, Games, Garden, Greypower, Happy Hour, Housie, Indoor Games, Jigsaw, Kosher cooking, Library, Lotto, Massage, Men, Movies, Music, Newspaper reading, Outings, Park, Parties, Parkinson's Society, Pastoral care, Pianist, Picnic facilities, Quizzes, Reading, RSA, Shopping, Sing-a-longs, Sky TV, Stroke Group, Travel, Vegetarian, Videos
Updated: 5 Jan 2009

Additional Information
Topic		Details
Details re Meals		All meals are prepared on site by our chef and his superb team. All dietary needs can be catered for and the varied and high quality menu ensures all needs are met.
Staffing Details		Staff to resident ratio of 1:5 on day shifts.
Fees Details/Fees Do Not Include		Personal spending such as haircuts, optometrist visits etc is at the residents own cost. Medical care is however included in the fee unless the resident chooses to remain with their own doctor.
Updated: 11 Jan 2009

Languages Spoken
Language	Status	Details
Afrikaans	Yes
Arabic	Yes
Bengali	Yes
Bulgarian	Yes
Cantonese	Yes
Chinese	Yes
Chinese dialect	Yes
Cook Island	Yes
Croatian	Yes
Dutch	Yes
English	Yes
Fijian	Yes
Fijian Indian	Yes
Filipino	Yes
Flemish	Yes
French	Yes
German	Yes
Gujarati	Yes
Hindi	Yes
Interpreter	Yes
Japanese	Yes
Korean	Yes
Mandarin	Yes
Maori - Te Reo	Yes
Marathi	Yes
Niuean	Yes
Punjabi	Yes
Rarotongan	Yes
Samoan	Yes
Telugu	Yes
Tokelauan	Yes
Tongan	Yes
Urdu	Yes
Updated: 5 Jan 2009

Religious Affiliations
Religious Affiliations	Status	Details
Non denominational	Yes
(Other comments)	Yes	Whilst a non denominational facility all belief systems can be catered for.
Updated: 11 Jan 2009

Distances
Location	Distance	Details
Public Transport	0.00 km	At the front gate
Shops	0.50 km	Very close by
Mall	1.00 km	Newmarket
Parks	0.50 km	Across the road
Library	1.50 km	Remuera
Updated: 11 Jan 2009

Credentials
Credential	Status	Details
N.Z. Aged Care Association (ex Healthcare Providers N.Z.)	Yes
ACE ("Aged Care Education" Training programme)	Yes
National Certificate in Diversional Therapy	Yes
National Certificate in Support of the Older Person (not available after Dec 2010)	Yes
New Zealand Council of Christian Social Services (NZCCSS)	Yes
Home and Community Support Sector Standards (Standards NZ)	Yes
Telarc Quality Health (Auditing Agency)	Yes
Telarc Quality Health. (Auditing Agency)	Yes

Updated: 11 Jan 2009

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