Hospital Care

NorthHaven Hospital, Whangaparaoa

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Northhaven Hospital is a long-established and valued part of the Hibiscus Coast community. We are proud of our reputation for providing a homely, nurturing environment with a very high standard of care.

Our hospital has always been a popular choice, and has often had a waiting list. As a result, we have now added a new hospital wing, with 24 deluxe hospital rooms - all with ensuites. The new wing named 'Weiti Wing' was officially opened on 21st June, so we are now ready to welcome new residents to our wonderful new hospital accomodation.The living / dining areas are spacious, light and warm and we have Sky TV in our lounge area. We also have some wonderful framed photographs of the local area on our walls - for residents and families enjoyment. At Northhaven we have an open door policy so please feel free to call in and tour Weiti wing with one of our staff members.

At Northhaven, we help people live the best lives they can, every day. The quality of our medical and nursing care is very important (and you can rest assured that it is excellent), but even more important is the enjoyment of each day – making sure everyone feels at home.

Our passion is to make each day as enjoyable as it can be – for each of our residents, and for our wonderful staff. We can influence this through the way we bring care to people, the choices we can give and the activities we provide. Northhaven is warm and comfortable, with sunny lounges and decks, and safe outdoor areas. Our large attractive gardens are a feature.

We know that it’s often the small things that can matter most, and we go out of our way to make sure they happen.

Northhaven is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care.

As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers.

For more information, please visit the Bupa link below.

Our facility also offers these services:

Contact Details
Detail
Address142 Whangaparaoa Road   View Map
DistrictNorth
City/TownWhangaparaoa/ Red Beach/ Orewa
Postal Address0932
District Health Board AreaWaitemata
Phone(09) 426 3131
Fax(09) 426 3134
Mobile
ManagerFay Goode (Phone: (09) 426 3131)
OwnerBupa Care Services (Phone: 0800 60 80 99)
Email
Website http://www.bupa.co.nz/Rest-Homes-and-Hos...
Updated: 6 Dec 2011

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsUnknown
Updated: 3 Feb 2012

Vacancy Details
DetailStatus
Total number of beds at this level of care86
Long term vacancyYes
Short term vacancyYes
Subsidised short term care vacancyNo
Private short term care vacancyYes
Lovely lounge area. Call 09 426 3131 to view
Impending vacancyYes
Updated: 3 Feb 2012

Personnel
TypeHours Per WeekStatusDetails
Nurse Practitioner Yes
Registered Nurse Yes
Enrolled Nurse Yes
Physiotherapist Yes
Occupational Therapist Yes Occupational Therapist Assistants
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes
Dietitian Negotiable All menus are audited. Dietitians available as required.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes
Updated: 8 Jul 2010

Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Gastronomy/Nasogastric Management Yes
IV Antibiotic Capability Yes
Oxygen Management Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes
Infection Control Yes
Specialist Palliative Care Yes
Palliative Care Yes
Psychiatric Care Yes Psychiatrists consult as required.
Stroke Rehabilitation Yes
Dialysis Yes
Specialised Dementia Care Yes
Gerontological Care Yes Gerontologist consults as required.
Clinical Manager Yes
Psychiatrist Yes Consults as required.
Updated: 8 Jul 2010

Features
FeatureStatusDetails
Under 65 yrs with Disability Yes
Day Care Yes
Short Term Care e.g. Carer Support, Respite Care Yes
Carer Support/Respite Care Booking Facility Yes
Primary Health Funded Short Term Care Yes
Palliative Care Contract Yes Palliative Care available.
Whanau Room Yes
Rooms (Single) Yes
Rooms (Shared) Yes
Rooms (Suit Couple) Yes Some of our rooms may be suitable for a couple. These are decided on a case by case basis.
Ensuite Yes
May Bring Own Furniture Yes
Alcohol Permitted Yes
Pets In Residence Yes
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes
Maori Kaupapa Yes
Residents Committee Yes
Family Committee Yes
Newsletter Yes 2 Monthly newsletter highlights special occasions, news and upcoming events happening at our home.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes
Outings Yes
Smokers Room Yes Enclosed outdoor area available for smokers.
Smoking Permitted Yes Only in designated area.
Semi-Secure Yes
Sprinklers Yes
Audit report available Yes
Updated: 14 Jul 2010

Special Features
Northhaven has been providing hospital care to our residents for over 25 years, and we are proud of our good reputation. The majority of our staff have long term experience in the specialised care needed for our older people.

At Northhaven we offer a range of bedroom options to suit individuals needs and budgets. Our dining and lounge areas are warm and homely with staff always present, caring and interacting with our residents. Families are welcome to share in our friendly environment.

Our on site cook prepares great food including breakfast, morning and afternoon teas, lunch - our main meal, dinner and supper guided by our six week menu which is audited and approved by a registered dietitian. We have both a summer and winter menu to ensure we offer a great range of meals with seasonal variation.


Updated: 14 Jul 2010


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Interests & Activities

Our dedicated activities team provide a varied programme of activities for our residents to enjoy, these include: Big print books, bingo, board games, bowls, classical music, CMA, flower arranging, gardening, happy hour, housie, aromatherapy, massage, movies, newspaper reading, various outings, parties, quizzies, reading, shopping, singalongs and men's club. We welcome any new activity ideas from residents, friends and family.

Updated: 21 Jul 2010

Additional Information
TopicDetails
Details re Meals Audited Menu: our menu is reviewed at least every 2 years, and is audited by a registered dietitian. We offer a 6 week cycle and run a Summer and Winter menu to offer variety and celebrate special occasions.
Associated Complexes Mental Health Services for Older Peoples Health, WDHB. Work closely with Hospice, Alzheimers and Huntingtons Assocations.
Updated: 14 Jul 2010

Languages Spoken
LanguageStatusDetails
Chinese Yes
Dutch Yes
English Yes
Fijian Indian Yes
Filipino Yes
Maori - Te Reo Yes
Samoan Yes
Updated: 8 Jul 2010

Religious Affiliations
Religious AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
Updated: 8 Jul 2010

Distances
LocationDistanceDetails
Public Transport 0.50 km Bus will take passengers to Orewa, Whangaparaoa Plaza or into the city.
Shops 1.00 km Four Square, Bakery, Hairdresser, Florist, Medical Centre, Service Station
Mall 5.00 km Whangaparaoa Plaza
Parks 1.00 km
Library 3.00 km Orewa Public Library
Updated: 9 Jul 2009

Credentials
CredentialStatusDetails
Audit Report Available. Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) Yes
Health and Disability Auditing New Zealand Limited (Auditing Agency) Yes
Updated: 18 Oct 2011


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